gardener's world offers?

what do u do about free gardener's world offers that die? do u go back and ask for replacement or just take it in your stride? i took the 4 free poppies offer, but they were old stock and only two has produced leaves, the other two have rotted and have been disposed off. any advice?

Contact T&M or supplier. See what they say

They are not really free -it is an inducement to make you buy the offer-depends how important it is to you-but I too would contact supplier

Look at at another way-if you bought a buy one get one free offer from a supermarket and one of the items was off -you would take it back-or your would feel cheated

thanks for yr suggestions. will get on to supplier and hope i get something back.

Last year I bought a collection of 'free' penstemon from GW and all, bar one, of the white variety died quite quickly. The rest of the collection are all good chunky plants so I wondered if I had switched to a different compost when it came to potting-on the white ones.  It's always difficult with plants that die unexpectedly and I always assume it's something I did wrong.