London (change)
9 messages
21/11/2013 at 18:00

I've been trying to order the free Dahlia plants from the December magazine but when I get to order processing I keep getting a message saying "message from webpage - error on page please re-try". I've re-tried about 6 times now and gave up so don't know if my order has actually gone through. I've tried re-starting my order from scratch but it keeps coming up the same.  Has anyone else had problems?

22/11/2013 at 12:23

Maybe it's just a bit too early?

Anyway, this'll bump the question up in case someone else has any suggestions.

22/11/2013 at 17:14

If it's to early why put the offer link on the web site. Just tried again and still no joy. Will have to do it the old fashioned way and send the coupon and a cheque. Wanted to get them ordered as I'm away most of December and didn't want to miss the offer.

22/11/2013 at 20:53

Try contacting the Magazine Offers Dept

Gardeners' World magazine reader offers

Phone: 020 7150 5700]

25/11/2013 at 12:57

Hello ROSE15, we're very sorry for the problem you've experienced placing your order. We'll be in touch by email to help resolve the problem for you.

26/11/2013 at 12:05

Dear ROSE15. Just to let you know that we have contented you with further details via the email address registered to your account. 

28/11/2013 at 11:19

I too have had problems ordering the Dahlias. I have tried over 10 times now on different days since last Sunday. I get the message that an error has occurred each time. What is the answer please?

29/11/2013 at 10:24

Hello Fiona 2, we're very sorry for the problem you've experienced placing your order. We have sent an email to your registered account with further details.

30/11/2013 at 20:31

hi, I did managed to order thru an email link send to my email from GW, it seems missing the 'offers' word from the link printed on the magazine.

Dear all please try this link instead

email image
9 messages