Thanks for your feedback on the show. We sent your comments to Sarah Sandys-Renton on the GW Live team and here is her response:
"We’d like to respond to your comments about the forthcoming show, as we’re sorry to hear of your disappointment.
The Gardeners’ World Theatre does cost an additional £2 for a seat because we invest in a very prestigious line-up of speakers. It’s an open theatre so is not out of view from everyone. We know that seeing a sit-down theatre session isn’t what every visitor desires, so it’s down to the individual to decide whether to book seats. It is the only ticketed theatre, and we have additional live stages which do not require booking including the Garden Solutions Stage, the Kitchen Garden Talks Tent and two demo areas called the RHS Potting Benches. All of these are free to drop in and out of at your will and have extremely good line-ups including Monty Don, Carol Klein and Joe Swift.
The Garden Walks are an exclusive chance to get a preview of the gardens with either GQT’s Matt Biggs or the Big Allotment Challenge’s Jim Buttress. Due to the nature of a walk and talk, these can only be managed in small groups for 20 before the show opens, so as with any such experience, there’s an additional cost.
I’m afraid that the £10 car parking is an NEC charge, and it is possible that they have a premium parking option. All car parks are serviced by shuttle buses should you require them. Shopping bags are simply show merchandise and are completely optional, as are all the added extras which we offer our visitors.
We’re really sorry that you feel misled, but would like to reassure you that all the extras are just that, optional extras. To take up, or not, at your will. On the whole they’re very popular which is why we run them year after year.
We hope that you have a great time, as it’s going to be a fabulous show this year. "
BBC Gardeners' World Live