Hi all, just had a night in the worst hotel in the country.
Didn't expect a lot given the price but it was next door to the party venue so several of us booked in.
A freezing cold room with non functioning radiator. Complaints produced a fan heater. Not all the rooms were cold, some had banging radiators. With our fan heater we probably got the best deal
One ancient, thin, umpleasant looking blanket
Mattress with lumpy springs on one side and a hole big enough to fall in on the other.
A TV wobbling on its stand with no way of re-tuning from a few unidentified stations.
A hairdryer with exposed wires
A kettle plugged in to a floor level so with a lead not long enough to reach the surface it was on.
Pretty grubby over all
A few instant coffee sachets, 2 saucers and one cup
Wifi throughout? advertised on website. no chance
Continental breakfast included, no sign of that or any place it might come from. But by this time what we wanted was out not another excuse so we didn't ask.
Some of these issues are H&S, all not fit for purpose. Any idea where I start for an official complaint, other than the hotel itself, the proprietors won't be interested in changing anything.