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I think you can buy those red worms. Why don't you Google it? You would probably get information about making a wormery. That sounds like a good idea for you to get worms going in your garden. I think a chemical free patch that is kept moist is the way forward. Good luck!
Is your compost bin on soil or on a hard standing? The brandlings invade my compost as soon as it has heated up and then sunk for the first time. It is standing on soil. They are not the same as the earthworms in the rest of the garden. The brandlings don't like a lot of citrus peel but are ok if it is mixed up with plenty of other stuff.
If it is already on soil base, then all I can suggest is a starter of brandlings from either someone elses compost heap, or you can buy them online.
Try this link, some advice on here, I use cardbaord in mine and it seems to do the job.
It does seem a bit strange that there are no worms at all, unless your compost is very dry when you empty the bin? worms do like it damp. The brandling worms can be very small, but no less industrious. The bigger worms tend to work deeper in the soil, although I generally find some of those near the bottom of my compost bin. If you buy some online, and they are happy, they will multiply very quickly.