i have just visited a gc, and was greated with a good morning, followed by a member of staff coming up to me as i looked at their display of cyclamen, advising me to keep away from heat and water from the bottom, [the cyclamen that is!] subsequently I bought 3 for my kitchen window, thats what i call service. One of my pet hates is the labelling of plants, i want info as to sun or shade, dry or moist, size, type of soil and whether its hardy or not, sadly a lot of gcs buy plants from abroad with those universal labels which have very little info on them.