Talkback: Subscriber Club online - Talkback

JaneyG

13/03/2012 at 12:54

I didn't receive the insert in the March magazine but it says on the cover that there is an offer regarding a visit to high grove, can anyone let me know what the offer is so I can decide if it is worth me calling and requesting the leaflet. Thanks

JaneyG

13/03/2012 at 12:55

Daniel Haynes

13/03/2012 at 14:38

Hello JaneyG. I'm sorry that you didn't receive the March insert. Unfortunately, the Highgrove event is now sold out, but another event is planned. If you phone the Highgrove booking office on 0845 521 4342, they'll be able to supply more details.

Best wishes,

Daniel
Editor, gardenersworld.com

JaneyG

13/03/2012 at 19:56

Thanks for that Daniel.

BTW, fantastic issue for March, there are endless jobs for us to do this month now.

Kind regards

Jane

Daniel Haynes

14/03/2012 at 10:20

You're welcome, Jane. I'm pleased to hear that you like the March issue - I'll pass that on to the magazine team!

Claire Gibson

18/05/2012 at 17:10

I sent in a card from my last Gardners World mag for a year's subscription for my friend for her Birthday (tomorrow). It was a special discount price (I think £5 for first 6 months then £19 for next 6 months or similar). I've heard nothing and my friend has not had her first magazine yet. How do I investigate this?

Daniel Haynes

18/05/2012 at 18:01

Hello Claire. I'm very sorry about that. Please contact our subscription team at:

gardeners.world@dovetailservices.com

and they'll get back to you with an update.

Many thanks

Daniel
Editor, gardenersworld.com

Sue53

02/06/2012 at 10:19

Hi,
We are going to Gardeners World Live at the NEC and sadly didn't receive our newsletter with special offers and entry card to the subscribers club lounge in our Special June issue of the magazine.
Any chance you could re send please?
Many thanks
Sue53

junkbuyer

11/06/2012 at 10:50

I did not recieve insert in June how can I get into subscribers club lounge atr the gardeners world live.
Thanks

junkbuyer

11/06/2012 at 12:43

Thanks so much for prompt reply and solution Great

gypsy

12/06/2012 at 10:02

I also didnt receive the insert in the June issue and thus no entry tokens to the subscriber lounge

Linda Burgess

14/06/2012 at 16:50

Linda Burgess

14/06/2012 at 16:55

I didn't receive my June inserts either. I'm going to gardeners world live on Saturday and would like the tokens to the subscribers club lounge. Can you help?

Thanks

Alan3

04/07/2012 at 19:51

How can I take advantage of the salvia offer in the july issue no sign of it on the thomson-morgan web site
Alan3

SueTrigg

12/04/2013 at 14:53

I cannot find out how to notify my change of address!
Please can someone help?

Thanks

Sue Trigg

Daniel Haynes

12/04/2013 at 15:14

Hello Sue. If it's a change of postal address for a magazine subscription, you can reach the subscriber customer service team at: gardeners.world@servicehelpline.co.uk, quoting your subscriber number, or by phoning 0844 815 0049. If it's change of email address for a website account here on gardenersworld.com, please drop us a line at website@gardenersworld.com.

Best,

Daniel Haynes,
Editor, gardenersworld.com

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