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Further to my previous post about poor customer service from T&M, I contacted GW direct as I wouldn't expect anyone to trawl through the forum to sort out our problems. GW dealt with my complaint about T&M very promptly for which I was grateful. As far as I'm concerned the way to assess a good company is by the way they deal with any complaints and the way T&M dealt with mine was to ignore it! I will never order anything from them again.
Yes, result at last. Thank you Daniel, I was not aware of your special E-mail address. What a pity that a particular forum member chose to abuse me verbally without reading my posting as you did; and replying.
You're welcome, jatnikapyar. Do please let us know if you have any further problems with orders, and we'll get back to you as quickly as we can.