christopher2 wrote (see)
Can't we have a name n shame campaign? It can't be illegal if it's truthful a d it will forewarn us all when we consider buying from these companies
Mmm-not sure about that -I would be happier if people could make recommendations when things go right as you did in an earlier posting- the trouble is you will hear about bad experiences but not good ones
The problem is with companies like this is that if they don't respond to e-mails etc they will not respond to an opportunity to reply to complaints on an open forum like this which perhaps would help to redress the balance-didn't posters have similar complaints about Parkers a few weeks back and then about a T&M offer.
It is more a case of buyer aware and if something looks like a bargain it probably isn't -I think paying by credit card only gives you protection if the purchase totals over £100-so in most cases you are stuck if you can't get a refund direct.