gardeningfantic when I read your post saying you were going to contact gardeners world direct I did just that. I told them about the 2 generic replies I recieved from Mr F and gave the case numbers assigned.
I too heard right back from GW who had gotten in touch with Mr. F and also from Mr Fothergills who said they were sending a new batch of tulips.
It'll be interesting to see if the new tulips arrive in good time and are'nt mouldy. Great to get such a positive response from Gardeners World.