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in The potting shed
I know that some of you are having problems with the private messages at the moment, with the 'reply' box not displaying.
I've referred this to the technical team for investigation, and they're currently looking into it. I'm hopeful a fix will be found shortly.
If you are affected by this problem it would be helpful if you could submit a 'snapshot' of your system via Support Details. All you need to do is visit the following page, submit your name and email address and our email address, email@example.com, at the top when prompted, then click 'Submit'. This will send us a short report listing your browser, version number and operating system:
Apologies for the problem. I'll update you as soon as I know more.
Daniel, will we ever get back the emails notifying us that a followed thread has a response?
Artjak, I now get those messages for threads where I've ticked the request box at the bottom. I didn't get them for a long while - but have been getting them for the past few weeks.
Thanks for submitting your Support Details report, dovefromabove, which I've passed on.
Reply to Artjak: I'm sorry you're still not getting notifications. There was a fix implemented a while back, which should have corrected the problem. Could you visit http://www.supportdetails.com and send the report to firstname.lastname@example.org? We need to gather details from anyone who is still having problems, so our developers can attempt to replicate the problem and find a fix. Thank you!
Done Daniel. I still can't see or send PMs. Although they did appear today for awhile
Thanks star gaze lily - the team has your report. I'll drop you a line directly, via email.
Many thanks Daniel
Daniel - you should now have my details too - i am having the same PM problem
Thanks Daniel. I have submitted my details, I have the no box problem.
Have a good hols Daniel
Didn't work for me,
Have a lovely hols Daniel
Dovefromabove wrote (see)
Well, that works for me but it means I don't have smilies - I'll manage without
I don't have a task bar at all....not even the all important 'little tree', so will need to go back to 'advanced editor'....lesser of the two evils.
I now have PM's working. Thanks Daniel & techies.
Mine are working too Thanks everyone