Ben I have just read this .....
The bumblebee nest
The nest must be kept dry. The optimum temperature for larva is 32oC, so unless the nest box is indoors the queen needs nesting material that will provide enough insulation. She will modify and arrange what is there, but she will not add to it (carder bees are the exception). So the amount and kind of nesting material is crucial.
Do not use synthetic fibres as these will just entangle the bees and kill them. Suitable nesting materials are dried moss, upholsterers wadding, horsehair stuffing out of old chairs, kapok, bedding for small rodents, old mouse/vole nest.
You can use just one or a combination of these. For extra insulation a fluffed-up layer of coarser material can be placed on the bottom of the box to create a dry layer. On top of this place a ball of fluffed up nest material. The size of the ball should not be so big that is touches the side of the box. Push your thumb a little way into the ball and place this depression towards the entrance so that the queen find this as she enters. Don't be too fussy though as she will rearrange things to suit herself.