Posted: 17/05/2013 at 15:40
I've also just cancelled an order which was due to be sent out week commencing 20th May, because "the unseasonably cold and dark weather over the last few weeks has delayed the crops growth so they'll now be sent out w/c 3rd June". I thought these wholesale nurseries had contolled temperature and irrigation systems in their massive greenhouses, so what's their problem? Incidentally the plugs I ordered - 40 large Begonia Sunshine Burst are now showing on the website as sold out. Maybe the ones they were offering to send me were new stock of small size?
Further to my post of April 25th a total of 43 begonias did not survive, out of 180 ordered. They offered me replacement of the plants to be sent out w/c 27 May. I said that these would be too late as there is a suggested growing on period of up to 6 weeks and requested a refund instead. They have worked out to the penny that the lost plants would be worth £10.43 so I requested a refund of this amount.
This is one customer they've lost, from now on it's B & Q, at least you can see what you're getting there - and 10% off on Wednesday if you're the wrong side of 60 like me!!