Posted: 07/06/2013 at 16:04
Must add my two pennyworth. I ordered 6 Jumbo plants mid-May and was promised despatch week commencing 27th May - later refined to leaving the nursery Wed 29th. After no-show, I contacted CG (surprisingly by phone) on Sat pm. Was told to expect them "any time now". Attempts to phone customer services on Mon, Tues Wed and Thurs were not answered. Three emails,so far, have also not been answered, except by the automatic response, promising a reply in 24 to 72 hours. Adding insult to injury, this morning (Friday 7th June) the regular Royal Mail postman arrived with the parcel, which was in an appalling state, crushed and broken. I refused to accept delivery and had it 'Returned to Sender'. If CG are to be believed, the plants will have been in transit through the regular mail handling system for 9 days. This Company, in my opinion, definitely belongs on the 'Dodgy' register. I predict they will not be trading next year.