Latest posts by Birdy13

The Canny Gardener

Posted: 17/07/2013 at 00:08

Back in June I confess I actually endorsed Canny Gardener on the thread "My experience of "customer service" ." Now I feel quite embarrassed and disappointed about it because my own experience is now much like everyone else's on this thread. 

Like many others on this thread my Begonias were really poorly when they arrived but the CG responded well (I thought) to my emailed photo evidence with a promise of replacement plants plus a £5 voucher towards future purchases. I thought that was a good sign - then - and accepted both.The replacement plants were 60 small plugs of Begonia Candy Bronze.Many of these, however, have remained very small even after a couple of months.

2 weeks ago I found that none of 8 undersized plants I inspected had any noticeable development to their root system beyond the original tiny plug size (about 2 cubic centimetres!!) I phoned up and did eventually get through but the customer adviser knew very little about plants (!)  so couldnt actually advise me properly (!) and wasn't actually based anywhere near The Canny Gardener firm (!). When I was phoned back by a more experienced employee the young lady was only a bit more 'savvy'  than me - certainly not the horticultural expert I was hoping for.

Yesterday, (Sunday), I decided to email them about my dissatisfaction but first checked on my £5 voucher and found that it too was missing from my account where it was supposed to be credited.

I have sent a very stiff email , 'For the specific attention of Tony Milne', about the depletion of the plant stock I received (about 42 plants out of over 200 are unusably small) and have asked for the £5 to be refunded direct to me, not as a voucher. 

I have also suggested Tony Milne uses this thread to address all the issues voiced here to explain what has happened to make his company's so inefficient.

Let's see whether he will shall we? - and also whether my refund will materialise! 

Come on Tony, here's your chance to redeem yourself!


Good Evening FORKERS

Posted: 01/07/2013 at 23:03

Fidgetbones: just read about the car shunt. Hope this is not 'teaching you to suck eggs' but it is well meant:

1 If you've been offered a quick fix touch-up job there is an implied acceptance of liability by the other party; try and get such an offer witnessed or in writing;

2 At this stage don't accept any form of payment or recompense because that can be misrepresented later by other party as their 'obligation fulfilled' ;

3 Accepted part payments or interim payments can be similarly misinterpreted unless clearly stated as such and not subject to you accepting 'this or that' condition;

4 Once all medical implications have been assessed, any due compensation should be properly calculated and will then be offered as 'full and final payment' and acceptance of any such 'full and finalpayment'  will be conditional on you 'signing away' any right to any further compensation - so it's vital to get it right!

Sorry if this sounds grim but I've 'been there' and I would like to pass on benefit of experience. Apart from chipped vertebra and broken rib I had whiplash and a slight pain on one side of my neck/shoulder region. Ten months later a frozen shoulder suddenly developed, needing various therapies plus a lot of time to put right. 

Alll these later developments compounded the original pain, inconvenience, loss of earnings with more of the same. I still suffer 21 years later with various related symptoms.

Sounds like your shunt, although bad enough, was not as serious as mine (I was a passenger in a virtually head-on collision) but you should still get all the legal and medical advice you can - your experience could have more implications for later than are first apparent. Good luck!


Posted: 01/07/2013 at 10:48
TinaTurner wrote (see)

Just checked my mail.  Not sure if anyone else notified Daniel about the profile facility not working, but I have the following message from him:

Regarding the issue with not being able to view other users' profile pages, I'll refer this to the tech team. I'm experiencing the same issue, so I hope this is something that can be fixed easily.

Couldn't be bothered to fine the threads on this.


Reported this a day or two ago. Just had an email back from Naomi on profile issue confirming she'd be in touch with the the tech team after finding the same problem after I'd reported it. 

Garden Gallery 2013

Posted: 29/06/2013 at 13:13

Artjak:  thanks for advice.


Posted: 28/06/2013 at 18:59

Daisymay3: have you considered 'essential oils?

My wife was a professional aromatherapist. Her skin was very fair and fine textured and therefore vulnerable to insects so she used to make up her own insect repellant using essential oils. I have just found the following in one of her old books Practical Aromatherapy by Shirley Price:

Insect Repellant Massage Oil: Eucalyptus: Peppermint: Cedarwood in the proportions of 12, 6, 6 drops respectively mixed in a suitable medium (carrier oil) before massaging the body. Shirley Price recommends grape seed oil as a carrier - it is clear, fine, odourless and inexpensive. 

As many of the essential oils are quite potent you should get professional advice from a qualified aromatherapist if you decide to go down this route, however.


Garden Gallery 2013

Posted: 28/06/2013 at 18:00

Artjak: thanks for yr feedback on pear tree. Lets hope these long awaited pears will stay on the tree!  

What's the weather like in your area?

Posted: 28/06/2013 at 14:51

Wet, wet wet! ... But I have to echo Katiejane's sentiments.

Garden Gallery 2013

Posted: 28/06/2013 at 14:46

Leo: lovely healthy looking pear in foreground. It looks about the same stage of development as my Conference (about 3 years old) which is at last producing a few pears. Is yours a Conference?

In spite of being self-fertile, each year until now the few tiny pears mine's flowers produced all fell off. I heard somewhere else that this was similat to the experience of some other gardeners. Did this happen to your pear last year? I was wondering whether it was...

(a) weather? (b) depleted bee population? (c) feeding? Any ideas?


Good Evening FORKERS

Posted: 24/06/2013 at 20:39

Mon dieu! Aucunes marmites et aucune Marmites, non plus!  Point du tout? Comment survivre? 

Quant à la Marmite  je l'aime mais j'en ai trois   - ma famille les ont achetées pour moi, mais je ne sais pas ni quand ni pourquoi!  

(Comment est mon français? Je ne sais pas pourquoi mais souvent je veux parler en français bien que n'avant pas visité la France plus de 5 fois, à peu près, depuis mes journées d'écolier. C'est bizarre n'est-ce pas?

 Peut-être je devrai parler en anglais avant qu'on ferme la porte contre mon visage?  

Sorry folks. Finished now.

Good Evening FORKERS

Posted: 24/06/2013 at 20:13

Also sorry belatedly to fidgetbones about your dahlia. Our posts crossed while I was playing around with language puns and stuff.

serious now: That is a real sickener when you've put so much time and energy into a plant. I know as a relative beginner that after potting up about 250 plugs I got so much faster and more fluent I forgot that, all said and done, plants are still tender, fragile lifeforms. One slip in concentration and it's gone! 

We are all working in a risky environment - like driving.

Perhaps there ought to be a gardening test before we can wield a trowel!

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