Posted: 15/11/2013 at 16:41
Hi Amanda, there is a similar thread going on under 'hot discussions' entitled name and shame' where people are writing about the same problems you have experienced with other companies. In the past I have bemoamed about the response, or total lack of it, from plant companies. It's the latter which really made me angry when I have phoned, written and emailed and still been ignored. Makes me wonder if they have so many complaints they just can't afford enough staff to deal with them.
The plant company that delivers when it says it will, with good quality stock at a competitive price will soon gain accolades on this site.