Posted: 09/10/2017 at 09:20
We had a disaster in the early hours of Saturday. I got up for the loo at 4am and the electricity was off, then I heard a noise like torrential rain. Water was pouring from a bathroom upstairs through the wooden ceiling into the family room below. I turned off the mains tap, then, as it was dark and night time, I turned to go back upstairs to bed. My leg shot out behind me on the wet tiles and I fell heavily onto the wooden staircase. Very sore ribs, must have twisted them because later I found a big bruise above my hip. Couldn't lie down, too sore, had to sleep sitting up.
I rang the insurance in the morning, they were shut for the weekend, but their emergency service sent a plumber in the afternoon. A flexible pipe under the wash basin had burst, badly fitted over 20 years ago, before we were here, causing a weak spot. The electricity is OK now, it had turned off because water got into a socket board.
We spent Saturday mopping up and putting furniture into the garden, luckily it was a lovely day. A friend came to help, she was great. She used my carpet shampooer to suck up water from the carpets, there was buckets and buckets. I was too sore to use the machine on Saturday. Some of the furniture is badly stained from water going through the dark stained wooden ceiling.
I've rung the insurance this morning. They said an assessor must come, but it wouldn't be this week. That seems a long delay to me. Insurance man said I must arrange for someone to come to dry it out, but I don't know of anyone round here. He's looking into it and will ring back later.
Last edited: 09 October 2017 09:21:55