Posted: 05/06/2016 at 16:16
First, as stated in her post earlier I’m in contact with pansyface directly about the events of the last few days, so that conversation is continuing.
Second, I’m extremely sorry for the alarm caused both to pansyface and to everybody else on the forum who feels that we’ve been unduly harsh. There was never any intention to implement a ‘ban’, simply a temporary ‘cool off’ period, while we attempted to resolve matters directly.
We always deal with people directly about site moderation issues, rather than on the forum (which is entirely routine practice). On this occasion, we went about it in entirely the wrong way and we should have posted something sooner.
I’m not going to go into any more detail here - that is something I’ll address directly with pansyface. I would like to add, though, that we absolutely are committed to improving the accessibility, as documented in my earlier update posts. More on that score shortly.