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Daniel Haynes

Latest posts by Daniel Haynes

1 to 10 of 399

Why has a thread disqppeared? Who decided?

Posted: 20/11/2015 at 16:55

Hello everyone,

There wasn't any censorship involved here - the thread was deleted solely because it had degenerated into bickering. We haven't had to enforce the 'no bickering' policy for a while, I'm pleased to say, but we will continue to remove threads if we have another outbreak of negativity / personal attacks etc

As dovefromabove suggests, do please feel free to start another thread on this topic.



Never had an email from this site

Posted: 17/09/2015 at 17:11

That's good news, Stephen - thanks for the update!

Never had an email from this site

Posted: 16/09/2015 at 15:22

Hello Stephen. Our technical team is currently in the process of rebuilding the forum, to make it fully 'responsive' so it works better on all devices. This project will include an upgrade of the email notifications, to stabilise the service and iron out all of the bugs that people are currently experiencing. The technical team is focusing entirely on the new version at the moment, so I'm told there won't be any more work on the current service. Do please bear with us while this work is going on - it's a big project, but it will go live later in the year.

Daniel Haynes

Plant porn

Posted: 16/09/2015 at 09:05

Reply to Gardenia2: I'm sorry you've not been receiving your weekly email newsletter. I've asked a member of our data team to look into this for you. If anybody has else has stopped receiving the weekly email newsletter recently please drop us a line to

Daniel Haynes


Never had an email from this site

Posted: 10/09/2015 at 10:40

Hello Stephen / NGLittleSeedlings,

I'm sorry you're not receiving the email alerts - I'll double-check with the technical team if there are any problems with the service. I've also asked our data team to check why your weekly email newsletter isn't coming through.

Reply to annmarie: the faces/emojis only appear if you choose 'Advanced editor' in the forum section of 'My settings', which you can access by clicking your username, top right-hand corner of the screen.

Daniel Haynes

Gardening gloves and sweaty hands

Posted: 11/08/2015 at 09:33

Hello everyone,

Cathy43 is quite right to point out that "there are no such thing as stupid questions, only questions we don't know the answer to yet and the only way to find the answer is to ask."

It's important that everybody feels comfortable posting a question here, particularly if they're new to gardening, without fear of ridicule. We all have to start somewhere!

Daniel Haynes


GW Subscription Issues

Posted: 29/05/2015 at 08:40

Hello everyone,

I'm glad that your issues arrived!

jpsbcfc: if your issue doesn't come in the post today, do please contact our subscriber customer service team and somebody will sort that out for you straight away:

Tel: 0844 815 0049


Daniel Haynes


GW Subscription Issues

Posted: 27/05/2015 at 09:54

Hello Orchid Lady and Singing Gardener,

The bank holiday has affected production/print schedules, so the June issue is shipping a few days later than usual. You should receive your copy either today or tomorrow - do please let us know if not!

Daniel Haynes


Posted: 26/05/2015 at 08:44

Hello Gertie Grass and flowers in the rain,

I'm sorry that you're having trouble posting images on the forum. A couple of things to check:

The images you upload need to be in jpeg or jpg format.

They should be less than 2mb in file size. If your files are larger you'll need to reduce them in size - there's a free app for iPad which will do this here:

I hope that helps!

Daniel Haynes



Posted: 04/03/2015 at 09:25

Apologies for the downtime earlier today, everyone. Server hiccups, apparently...

Daniel Haynes

1 to 10 of 399

Discussions started by Daniel Haynes

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Update on technical issues

Notifications, private messages, avatar images, spellchecker 
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Video projects and other project categories

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1 to 15 of 17 threads