London (change)
Today 8°C / 3°C
Tomorrow 7°C / 3°C

Daniel Haynes


Latest posts by Daniel Haynes

1 to 10 of 401

New 'Secret Garden' emails

Posted: 08/02/2016 at 15:13

Hello jekylandhide,

All of the content published in the Secret Garden is brand new to the site, and exclusive for Gardeners' World Magazine subscribers. You will find links within these new projects and features to other content around the site, but all of the content on the Secret Garden landing page is new (currrently 47 items, with plenty more to follow).

This content is the first to use our new page designs, which will be rolled out on the rest of the site over the next few months. These new designs are 'responsive' i.e. they'll adapt to the device they're viewed on, so will work equally well on a desktop computer, a tablet or a smartphone.

Do visit regularly as new content - videos, projects, features and subscriber-only offers - will be added each week.

Daniel Haynes
Editor, gardenersworld.com

 

 

back issues of Gardeners' World Magazine

Posted: 02/01/2016 at 09:16

Hello Purple Queen, thanks for the query - a member of the team will be in contact with you on Monday, when they're back in the office.

Reply to Lyn: I'm very sorry that you've not heard anything about your subscription. I've passed your message on to the subscriber customer service team and asked somebody to contact you as a matter of priority on Monday.

Daniel Haynes
Editor, gardenersworld.com

Why has a thread disqppeared? Who decided?

Posted: 20/11/2015 at 16:55

Hello everyone,

There wasn't any censorship involved here - the thread was deleted solely because it had degenerated into bickering. We haven't had to enforce the 'no bickering' policy for a while, I'm pleased to say, but we will continue to remove threads if we have another outbreak of negativity / personal attacks etc

As dovefromabove suggests, do please feel free to start another thread on this topic.

Thanks,

Daniel

Never had an email from this site

Posted: 17/09/2015 at 17:11

That's good news, Stephen - thanks for the update!

Never had an email from this site

Posted: 16/09/2015 at 15:22

Hello Stephen. Our technical team is currently in the process of rebuilding the forum, to make it fully 'responsive' so it works better on all devices. This project will include an upgrade of the email notifications, to stabilise the service and iron out all of the bugs that people are currently experiencing. The technical team is focusing entirely on the new version at the moment, so I'm told there won't be any more work on the current service. Do please bear with us while this work is going on - it's a big project, but it will go live later in the year.

Daniel Haynes
Editor, gardenersworld.com

Plant porn

Posted: 16/09/2015 at 09:05

Reply to Gardenia2: I'm sorry you've not been receiving your weekly email newsletter. I've asked a member of our data team to look into this for you. If anybody has else has stopped receiving the weekly email newsletter recently please drop us a line to website@gardenersworld.com.

Daniel Haynes
Editor, gardenersworld.com

 

Never had an email from this site

Posted: 10/09/2015 at 10:40

Hello Stephen / NGLittleSeedlings,

I'm sorry you're not receiving the email alerts - I'll double-check with the technical team if there are any problems with the service. I've also asked our data team to check why your weekly email newsletter isn't coming through.

Reply to annmarie: the faces/emojis only appear if you choose 'Advanced editor' in the forum section of 'My settings', which you can access by clicking your username, top right-hand corner of the screen.

Daniel Haynes
Editor, gardenersworld.com

Gardening gloves and sweaty hands

Posted: 11/08/2015 at 09:33

Hello everyone,

Cathy43 is quite right to point out that "there are no such thing as stupid questions, only questions we don't know the answer to yet and the only way to find the answer is to ask."

It's important that everybody feels comfortable posting a question here, particularly if they're new to gardening, without fear of ridicule. We all have to start somewhere!

Daniel Haynes
Editor, gardenersworld.com

 

GW Subscription Issues

Posted: 29/05/2015 at 08:40

Hello everyone,

I'm glad that your issues arrived!

jpsbcfc: if your issue doesn't come in the post today, do please contact our subscriber customer service team and somebody will sort that out for you straight away:

http://buysubscriptions.com/contact-us

Tel: 0844 815 0049

Email: gardeners.world@servicehelpline.co.uk

Daniel Haynes
Editor, gardenersworld.com

 

GW Subscription Issues

Posted: 27/05/2015 at 09:54

Hello Orchid Lady and Singing Gardener,

The bank holiday has affected production/print schedules, so the June issue is shipping a few days later than usual. You should receive your copy either today or tomorrow - do please let us know if not!

Daniel Haynes
Editor, gardenersworld.com

1 to 10 of 401

Discussions started by Daniel Haynes

Happy Christmas

Season's greetings from everyone at GW 
Replies: 34    Views: 2080
Last Post: 21/12/2014 at 14:18

Plant ID - post questions for GW Magazine

Help with plant identifications from Gardeners' World Magazine 
Replies: 97    Views: 6599
Last Post: 19/08/2014 at 12:45

Problems with private messages

No reply box displaying on private messages for some users 
Replies: 23    Views: 1054
Last Post: 13/04/2014 at 11:29

Update on technical issues

Notifications, private messages, avatar images, spellchecker 
Replies: 126    Views: 5847
Last Post: 15/12/2013 at 20:04

Current problems with forum and login

Update on issues with forum threads not updating and login status 
Replies: 28    Views: 1832
Last Post: 27/09/2013 at 20:46

Video projects and other project categories

Replies: 0    Views: 894
Last Post: 13/04/2013 at 10:54

Problems with site

Replies: 17    Views: 938
Last Post: 14/04/2013 at 08:46

Get thrifty

Tell us how you make savings in the garden 
Replies: 90    Views: 13276
Last Post: 15/03/2014 at 22:19

Valentine's Day

Saying it with flowers 
Replies: 7    Views: 2330
Last Post: 18/02/2012 at 22:08

Welcome to the potting shed

Replies: 215    Views: 23928
Last Post: 24/01/2016 at 16:57

Welcome to the brand new forum

Replies: 64    Views: 14426
Last Post: 16/09/2015 at 09:24

Welcome to tools and techniques

Replies: 36    Views: 7856
Last Post: 01/02/2016 at 17:41

Welcome to the garden design forum

Replies: 72    Views: 20157
Last Post: 08/11/2015 at 00:50

Welcome to the plants forum

Replies: 172    Views: 23979
Last Post: 01/06/2015 at 16:42

Welcome to the fruit & veg forum

Replies: 207    Views: 25512
Last Post: 24/01/2016 at 19:20
1 to 15 of 17 threads