London (change)
Today 21°C / 15°C
Tomorrow 22°C / 14°C

Daniel Haynes


Latest posts by Daniel Haynes

This forum is a bit of a joke!

Posted: 06/08/2013 at 17:07

Hello everyone,

I'm enormously for these frustrating technical problems. I've just had an update from our technical helpdesk - they've identified the cause of the problems with threads not refreshing, and the issue with logging in to the competitions. A fix has been implemented, so you should see the effect of that shortly.

If you still have any problems, do let me know and I'll refer them back to the team.

Re: notification messages, this is being pushed up the priority list. This doesn't mean I can promise the fix will be instant, but the team are aware that it is an important issue and how frustrating it is for you that it's not working. I'll update you once I know more.

Thanks for your patience.

Daniel

no-enter-button-for-comp

Posted: 06/08/2013 at 17:01

Hello Irenejanine. I'm sorry for this problem - it's related to a technical problem we're having with the forum. We've currently got a developer working on a fix. The competition is definitely still open, so rest assured you will be able to enter it - hopefully today! Apologies again.

Daniel Haynes

Editor, gardenersworld.com

Forum up the creek

Posted: 06/08/2013 at 14:03

Hello everyone,

I'm very sorry for the current problems with the forum. There seems to be an issue with the caching of temporary site files, which the tech team are currently looking into. Hopefully they'll get to the bottom of the issue and implement a fix shortly. Thank you for bearing with us.

Daniel

KEF Cannot sign in

Posted: 05/06/2013 at 09:14

Hello KEF,

Thanks for clarifying. Given that you had no problems signing in on Sunday, I'm hopeful the problems you had earlier were just a 'blip'. The only way to confirm that is to log out and attempt to sign in again - if you do have any further problems please let me know and I'll ask someone on the tech team to look into it for you.

Daniel

KEF Cannot sign in

Posted: 03/06/2013 at 10:29

Hello KEF,

Please accept my apologies for the problem you had signing in - I'm pleased that you were were eventually able to access your account. blackest is correct that the input field is case sensitive, so it could be that you had the caps lock on when you were having problems?

If you have any further difficulties, do please let us know.

Daniel Haynes
Editor, gardenersworld.com

Talkback: Subscriber Club online

Posted: 30/05/2013 at 11:17

Hello Maureen,

Please phone our subscriber customer service team on 0844 815 0049, and somebody will be happy to help you. Alternatively, you can email them at gardeners.world@servicehelpline.co.uk.

Best,

Daniel Haynes

Editor, gardenersworld.com

What is description

Posted: 08/05/2013 at 17:10

Hello Blueboots,

The description field is optional - it's the short text that appears beneath the thread name in the thread listing pages, such as 'Latest posts' and 'New discussions'. It's intended to provide a little more detail than is given in the thread name, to help other users decide if the thread will be of interest to them.

Daniel Haynes
Editor, gardenersworld.com

moderator

Posted: 29/04/2013 at 16:33

Hello everyone. We've removed these spam threads - if you find anymore do please use the report facility and we'll take action.

Daniel Haynes
Editor, gardenersworld.com

Still Very Slow

Posted: 15/04/2013 at 17:19

Hello everyone,

You should now find the speed issues have been resolved. We've been monitoring performance this afternoon and it seems much better. We'll keep an eye on things, though.

Daniel Haynes
Editor, gardenersworld.com

Problems with site

Posted: 13/04/2013 at 13:30

Hello everyone,

As you may have already noted, the problem has now been fixed and it's now possible to reply to posts.

Daniel Haynes
Editor, gardenersworld.com

Discussions started by Daniel Haynes

Plant ID - post questions for GW Magazine

Help with plant identifications from Gardeners' World Magazine 
Replies: 97    Views: 4234
Last Post: 19/08/2014 at 12:45

Problems with private messages

No reply box displaying on private messages for some users 
Replies: 23    Views: 543
Last Post: 13/04/2014 at 11:29

Update on technical issues

Notifications, private messages, avatar images, spellchecker 
Replies: 126    Views: 4160
Last Post: 15/12/2013 at 20:04

Current problems with forum and login

Update on issues with forum threads not updating and login status 
Replies: 28    Views: 1401
Last Post: 27/09/2013 at 20:46

Video projects and other project categories

Replies: 0    Views: 571
Last Post: 13/04/2013 at 10:54

Problems with site

Replies: 17    Views: 690
Last Post: 14/04/2013 at 08:46

Get thrifty

Tell us how you make savings in the garden 
Replies: 90    Views: 11074
Last Post: 15/03/2014 at 22:19

Valentine's Day

Saying it with flowers 
Replies: 7    Views: 2009
Last Post: 18/02/2012 at 22:08

Welcome to the potting shed

Replies: 145    Views: 12616
Last Post: 24/08/2014 at 09:05

Welcome to the brand new forum

Replies: 44    Views: 6338
Last Post: 08/06/2014 at 08:08

Welcome to tools and techniques

Replies: 34    Views: 4078
Last Post: 06/07/2014 at 13:19

Welcome to the garden design forum

Replies: 56    Views: 12154
Last Post: 17/07/2014 at 17:02

Welcome to the plants forum

Replies: 132    Views: 16331
Last Post: 28/08/2014 at 20:46

Welcome to the fruit & veg forum

Replies: 136    Views: 13743
Last Post: 21/07/2014 at 19:40

Welcome to the problem solving forum

Replies: 68    Views: 8243
Last Post: 30/04/2013 at 00:42
1 to 15 of 16 threads