Posted: 10/09/2015 at 10:40
Hello Stephen / NGLittleSeedlings,
I'm sorry you're not receiving the email alerts - I'll double-check with the technical team if there are any problems with the service. I've also asked our data team to check why your weekly email newsletter isn't coming through.
Reply to annmarie: the faces/emojis only appear if you choose 'Advanced editor' in the forum section of 'My settings', which you can access by clicking your username, top right-hand corner of the screen.