London (change)
Today 11°C / 2°C
Tomorrow 7°C / 3°C

Daniel Haynes


Latest posts by Daniel Haynes

contact daniel haynes

Posted: 03/09/2012 at 18:01

Hello budlia63,

I'm sorry to hear that you've been having trouble uploading images. Can I just check that the images you're trying to upload are in 'jpeg' format, and the file size is below 1Mb? If the file size of the image is too large this might be causing problems.

If the files are below 1Mb, just let me know, and I'll ask you for a few details about your system, in order that our technical team can help you.

Thanks,

Daniel Haynes
Editor, gardenersworld.com

New site - bugs

Posted: 31/08/2012 at 09:01

Mmm, that's not good, is it? Sorry about that. I'll notify the tech team, and ask them for an update. Thanks for the update!

Daniel

 

New site - bugs

Posted: 29/08/2012 at 16:41

Hello Italophile, thanks for the update on this. The technical team switched the site to a new server yesterday, and have requested that we track the issue for a few days. If you're still finding the notifications erratic by the end of the week, do please let us know.

Many thanks,

Daniel Haynes
Editor, gardenersworld.com

does anyone know here poster "wintersong" has gone..

Posted: 29/08/2012 at 08:43

Hello everyone. Apologies for the rather sluggish loading speed of the site and forum recently - we've just transferred to another server, so hopefully you will now notice an improvement. Do let me know if not!

Daniel Haynes
Editor, gardenersworld.com

Talkback: How to prune honeysuckle

Posted: 23/08/2012 at 08:42

Apologies for this everybody - the error has now been corrected.

Daniel
Editor, gardenersworld.com

 

New site - bugs

Posted: 23/08/2012 at 08:21

Hello everyone. Apologies if you're finding the site slow to load at the moment. It will be moved to a new server shortly, which should resolve the problem. In the meantime, thank you for bearing with us!

I'll ask the technical team to check the email notifications issue.

Reply to BobTheGardener: many thanks for the tip about the broken video link. Will look into that now! Apologies for the error.

Daniel
Editor, gardenersworld.com

 

 

How to give feedback about the new site

Posted: 06/07/2012 at 18:51

Hello artjak. I'm very sorry that you're having problems with the new weather feature. Could you let me know whether you're on a mac or PC, which operating system and web browser you're using, and I'll ask the technical team to investigate for you. Thanks for reporting the problem.

Daniel
Editor, gardenersworld.com

T & M OFFER FOR MAY

Posted: 29/06/2012 at 17:37

Hello everyone,

Thanks for your feedback on the offers. We contacted Thompson & Morgan, who provided the following response:

"Perennial Offer – DISPATCH UPDATE
 
If you are currently waiting to receive your recent order for the 36 perennial plant collection from the May issue of Gardeners’ World, these will delivered by the end of July.
 
Demand for this offer exceeded initial predictions and more collections had to be grown to meet this demand.
 
Due to the nature of these plants this delay will not have any impact on their long term health and performance.
 
For any readers who were informed that they would receive their plants by the end of May but have not, we would like to apologise for any inconvenience this has caused.
 
We hope that you will enjoy your plants for many years to come.
 
Happy gardening
 
Thompson & Morgan Customer Care"

 

THE EDIT FEATURE IS BACK !!!!!!!!

Posted: 23/06/2012 at 08:06

Hello weejenny and sotongeoff. I'll check on progress with fixing the pagination issue next week! Have a good weekend.

Daniel

How to give feedback about the new site

Posted: 22/06/2012 at 10:48

Hello all,

Please note that the problem with the 'edit' function not working has been fixed, so you should now find it works OK. Apologies once again for all the frustration caused. If you experience any further difficulties do please let me know.

Daniel
Editor, gardenersworld.com

 

Discussions started by Daniel Haynes

Plant ID - post questions for GW Magazine

Help with plant identifications from Gardeners' World Magazine 
Replies: 97    Views: 4936
Last Post: 19/08/2014 at 12:45

Problems with private messages

No reply box displaying on private messages for some users 
Replies: 23    Views: 669
Last Post: 13/04/2014 at 11:29

Update on technical issues

Notifications, private messages, avatar images, spellchecker 
Replies: 126    Views: 4565
Last Post: 15/12/2013 at 20:04

Current problems with forum and login

Update on issues with forum threads not updating and login status 
Replies: 28    Views: 1496
Last Post: 27/09/2013 at 20:46

Video projects and other project categories

Replies: 0    Views: 639
Last Post: 13/04/2013 at 10:54

Problems with site

Replies: 17    Views: 748
Last Post: 14/04/2013 at 08:46

Get thrifty

Tell us how you make savings in the garden 
Replies: 90    Views: 11489
Last Post: 15/03/2014 at 22:19

Valentine's Day

Saying it with flowers 
Replies: 7    Views: 2079
Last Post: 18/02/2012 at 22:08

Welcome to the potting shed

Replies: 169    Views: 14822
Last Post: 18/11/2014 at 01:12

Welcome to the brand new forum

Replies: 46    Views: 7594
Last Post: 21/11/2014 at 17:32

Welcome to tools and techniques

Replies: 34    Views: 4589
Last Post: 06/07/2014 at 13:19

Welcome to the garden design forum

Replies: 65    Views: 13557
Last Post: 15/11/2014 at 18:33

Welcome to the plants forum

Replies: 140    Views: 17865
Last Post: 31/10/2014 at 15:22

Welcome to the fruit & veg forum

Replies: 136    Views: 14977
Last Post: 21/07/2014 at 19:40

Welcome to the problem solving forum

Replies: 68    Views: 8480
Last Post: 30/04/2013 at 00:42
1 to 15 of 16 threads