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Daniel Haynes


Latest posts by Daniel Haynes

can't get a photo on

Posted: 18/05/2012 at 14:24

Hello diggingdoris. I'm sorry to hear that you're having trouble uploading photos. First, a couple of points to check: the images need to be in jpeg format, and they need to be below 1Mb in file size. If your image is a jpeg, and below 1Mb in size, then please let me know what web browser you're using (e.g. Chrome, Firefox, Safari, Internet Explorer) and if possible, which version number, then we'll do our best to help.

Daniel
Editor, gardenersworld.com

gws thompson morgan offers

Posted: 15/05/2012 at 16:57

Update for Beverley West: I've received the following response from Thompson and Morgan to the feedback you provided:

"Thank you for bringing this to our attention. We recognise that on occasion, we have not been able to respond to emails within our usual 24 hour turnaround and appreciate how frustrating this must have been. Ensuring that we have adequate resource to respond to queries is our problem – it shouldn’t become yours. We are very sorry that it has.
 
Your comments are duly noted and will be used to assist us in a review of our existing process to see where we might be able to improve.
 
We note that your query has now been resolved, resulting in the successful placing of your order. We hope that you are delighted with your purchase."

I hope this helps. Thank you for taking the time to post your comments.

Daniel
Editor, gardenersworld.com

gws thompson morgan offers

Posted: 15/05/2012 at 12:59

Reply to Beverley West: Thanks for the feedback. I'm sorry to read about the trouble you had getting through to Thompson & Morgan - I've passed on your comments to them. Regarding the May offer, you can access it directly by clicking this link:

http://www.thompson-morgan.com/GW616

If you have any difficulties, just let me know.

Daniel
Editor, gardenersworld.com

gws thompson morgan offers

Posted: 15/05/2012 at 10:22

Reply to hortichap: I've just tested the link again and it is working. Are you definitely including the hyphen in the web address, as given in the offer? Do try clicking this link directly:

http://www.thompson-morgan.com/GW616

I hope this works. Do let me know if not.

Daniel
Editor, gardenersworld.com

New site - bugs

Posted: 14/05/2012 at 18:23

Hello everyone. Apologies for the problem with the 'first unread post' link - I'll follow this up. Thank you for bearing with us!

Daniel
Editor, gardenersworld.com

Superb Clematis

Posted: 11/05/2012 at 18:18

Reply to cactusflower57: I'm sorry you've had trouble uploading images. Are the images you're attempting to upload jpeg / jpg files? If not, then save them into this format, and keep within the 1Mb file size limit, and you should be able to upload. If you have any further difficulties, just let me know, and I'll do my best to help.

Daniel
Editor, gardenersworld.com

Talkback: How to grow salad leaves in a container

Posted: 11/05/2012 at 18:14

Hello Susie, I'm sorry you can't view the video. I've picked up your subsequent email, and responded.

Daniel
Editor, gardenersworld.com

gardeners world save 25 percent offer off subscriptions

Posted: 10/05/2012 at 09:47

Update for Paul Collins and Dovefromabove: the glitch with the subscription website is now fixed, so you can place your order. Once again, please accept my apologies for the inconvenience and annoyance caused. If you have any further difficulties, please don't hesitate to let me know.

5 for £5 subscription offer

Daniel
Editor, gardenersworld.com

gardeners world save 25 percent offer off subscriptions

Posted: 08/05/2012 at 12:49

Reply to Paul Collins and Dovefromabove: please accept my apologies for this problem, and for the delay in responding to you. There seems to be a glitch with the site - I've requested that it be fixed as a matter of urgency. I'll update you shortly, once I know more, but in the meantime thank you for bearing with us.

Daniel,
Editor, gardenersworld.com

T & M OFFER FOR MAY

Posted: 08/05/2012 at 12:28

Reply to Jock Sporran: I'm sorry you've had trouble accessing the free perennials offer. I've tested the link and found that it's working fine. Try clicking this link directly:

http://www.thompson-morgan.com/GW616

Did you type the link exactly as given, with no spaces? I hope this link works. Do please let me know if you have any further problems.

Daniel
Editor, gardenersworld.com

Discussions started by Daniel Haynes

Problems with private messages

No reply box displaying on private messages for some users 
Replies: 23    Views: 510
Last Post: 13/04/2014 at 11:29

Update on technical issues

Notifications, private messages, avatar images, spellchecker 
Replies: 126    Views: 4024
Last Post: 15/12/2013 at 20:04

Current problems with forum and login

Update on issues with forum threads not updating and login status 
Replies: 28    Views: 1366
Last Post: 27/09/2013 at 20:46

Video projects and other project categories

Replies: 0    Views: 545
Last Post: 13/04/2013 at 10:54

Problems with site

Replies: 17    Views: 672
Last Post: 14/04/2013 at 08:46

Get thrifty

Tell us how you make savings in the garden 
Replies: 90    Views: 10908
Last Post: 15/03/2014 at 22:19

Valentine's Day

Saying it with flowers 
Replies: 7    Views: 1977
Last Post: 18/02/2012 at 22:08

Welcome to the potting shed

Replies: 133    Views: 11660
Last Post: 14/07/2014 at 20:37

Welcome to the brand new forum

Replies: 44    Views: 6134
Last Post: 08/06/2014 at 08:08

Welcome to tools and techniques

Replies: 34    Views: 3890
Last Post: 06/07/2014 at 13:19

Welcome to the garden design forum

Replies: 56    Views: 11740
Last Post: 17/07/2014 at 17:02

Welcome to the plants forum

Replies: 123    Views: 15686
Last Post: 18/07/2014 at 00:19

Welcome to the fruit & veg forum

Replies: 136    Views: 13316
Last Post: 21/07/2014 at 19:40

Welcome to the problem solving forum

Replies: 68    Views: 8148
Last Post: 30/04/2013 at 00:42

Talkback: Coal tits

TEST comment 
Replies: 0    Views: 304
Last Post: 28/11/2011 at 16:45
15 threads returned