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Daniel Haynes


Latest posts by Daniel Haynes

How to give feedback about the new site

Posted: 31/05/2012 at 11:15

Thanks!

How to give feedback about the new site

Posted: 31/05/2012 at 11:09

Thanks sotongeoff and kate1123 - duly noted! I'll submit the tech request now.

Daniel,
Editor, gardenersworld.com

How to give feedback about the new site

Posted: 31/05/2012 at 10:48

Hello sotongeoff,

Sorry that you're still having trouble with the edit post feature. Could you confirm what browser (and version number) you're currently using, what operating system and whether you're using a mac or a PC?

I've referred the problem about the indexing of the posts on your settings page.

LIkewise, I will certainly ask if it is possible to incorporate the description box in the thread (which I think would certainly be a better solution than removing it entirely).

All technical development requests and queries that we submit go into a queue, and are assigned a priority. So, issues like broken links, or a page failing to load correctly, will be dealt with before 'nice to have' improvements, which will be further back in the queue. This is isn't because of a lack of concern on our part, it's simply about making the best use of the finite resources that we have. Our very diligent team of developers look after other sites than gardenersworld.com, so they have quite a list of jobs to work through!

It is very helpful to have feedback, and while we can't implement all suggestions, we do give very serious consideration to the comments that are posted.

Hope this helps. If you can supply the details about your system, I'll follow that up for you.

Best,

Daniel
Editor, gardenersworld.com

 

How to give feedback about the new site

Posted: 28/05/2012 at 11:59

Reply to Calendula: at present, the quickest route is to click the 'Forum topics' link in the forum sub-menu. We do keep a 'wish list' of functionality, so I can certainly ask the developers if it would be possible to make the transition between the forum themes quicker.

Daniel
Editor, gardenersworld.com

 

How to give feedback about the new site

Posted: 28/05/2012 at 11:52

Reply to Salino: thanks for flagging this up. I've just attempted to replicate this problem on my computer, and haven't encountered it yet. It sounds like a temporary bug with our publishing system. If you find the problem is still occurring, do please let me know.

Daniel
Editor, gardenersworld.com

How to give feedback about the new site

Posted: 28/05/2012 at 11:49

Hello sotongeoff. Sorry about that - gremlins at work. Are you still experiencing the problem?

Daniel

Gardeners World NEC show

Posted: 28/05/2012 at 11:40

Hello William,

I've sent you an email containing all the details you need to claim your subscriber discount.

Daniel
Editor, gardenersworld.com

 

G W COMPETITIONS

Posted: 25/05/2012 at 23:00

Hello everyone,

We will indeed be restoring the Previous Winners page to the site shortly. Apologies for its temporary disappearance - we've been so busy with the upgrade of the site since late last year, that's it's taken us a while to rebuild it. It's nearing the top of the 'to do' list, though. Thanks for the reminder!

Daniel
Editor, gardenersworld.com

New site - bugs

Posted: 18/05/2012 at 18:04

Hello siminstance,

Unfortunately, a few Chrome users are experiencing a similar problem. Until our technical team get to the bottom of it, the best solution is to try another browser, such as Firefox, and you should find the buttons appear. Apologies for the problem. Do let me know if you have any further difficulties.

Daniel
Editor, gardenersworld.com

Talkback: Subscriber Club online

Posted: 18/05/2012 at 18:01

Hello Claire. I'm very sorry about that. Please contact our subscription team at:

gardeners.world@dovetailservices.com

and they'll get back to you with an update.

Many thanks

Daniel
Editor, gardenersworld.com

Discussions started by Daniel Haynes

Plant ID - post questions for GW Magazine

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Update on technical issues

Notifications, private messages, avatar images, spellchecker 
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Current problems with forum and login

Update on issues with forum threads not updating and login status 
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Video projects and other project categories

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Problems with site

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Get thrifty

Tell us how you make savings in the garden 
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Valentine's Day

Saying it with flowers 
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Welcome to the potting shed

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Welcome to the brand new forum

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Welcome to the garden design forum

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Welcome to the plants forum

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Welcome to the fruit & veg forum

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Last Post: 21/07/2014 at 19:40

Welcome to the problem solving forum

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Last Post: 30/04/2013 at 00:42
1 to 15 of 16 threads