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Daniel Haynes


Latest posts by Daniel Haynes

Problems with private messages

Posted: 11/04/2014 at 17:50
Hello everyone,

Those of you who aren't seeing the reply box in your 'Private messages', it's worth checking your 'forum settings' in the 'My settings' area, accessed by clicking your username, top right-hand corner of the screen. If you currently have 'Advanced editor' selected, choose 'Basic editor', then click 'Save changes', just beneath.

I tried this, and I could then see the 'reply' box in my private messages again. Hopefully this will work for you too, until the full editor is fixed. Not ideal, I know, as the basic editor doesn't have all of the options of the Advanced editor, but better than nothing if it works. Thanks for bearing with us while it's fixed.

I'm not in the office week commencing Monday 14 April, so won't pick up any private messages until my return. Rest assured the forum will still be moderated!

Daniel Haynes
Editor, gardenersworld.com

Problems with private messages

Posted: 10/04/2014 at 18:05

Thanks star gaze lily - the team has your report. I'll drop you a line directly, via email.

Problems with private messages

Posted: 10/04/2014 at 14:34

Thanks for submitting your Support Details report, dovefromabove, which I've passed on.

Reply to Artjak: I'm sorry you're still not getting notifications. There was a fix implemented a while back, which should have corrected the problem. Could you visit http://www.supportdetails.com and send the report to website@gardenersworld.com? We need to gather details from anyone who is still having problems, so our developers can attempt to replicate the problem and find a fix. Thank you!

Problems with private messages

Posted: 10/04/2014 at 13:04

Hello everyone,

I know that some of you are having problems with the private messages at the moment, with the 'reply' box not displaying.

I've referred this to the technical team for investigation, and they're currently looking into it. I'm hopeful a fix will be found shortly.

If you are affected by this problem it would be helpful if you could submit a 'snapshot' of your system via Support Details. All you need to do is visit the following page, submit your name and email address and our email address, website@gardenersworld.com, at the top when prompted, then click 'Submit'. This will send us a short report listing your browser, version number and operating system:

http://www.supportdetails.com

Apologies for the problem. I'll update you as soon as I know more.

Daniel Haynes

Editor, gardenersworld.com

 

start-of-a-weekly-blog

Posted: 05/03/2014 at 09:02

Hello Mike,

Please don't apologise - it's absolutely fine to express opinions on the forum, which is all you were doing. We're all crossing our fingers for your that your treatment keeps working. And please keep posting on the forum!

Daniel

start-of-a-weekly-blog

Posted: 04/03/2014 at 09:54

Hello Mike,

I don't agree with you that our bloggers write "seldom" and about "nowt".

We have five bloggers, four of whom blog every fortnight, with Kate Bradbury's blog appearing weekly. All of our bloggers were chosen on the basis of their knowledge and experience of gardening, and their skill at communicating that.

A glance at our blog index page shows that they cover a wide range of topics:

http://www.gardenersworld.com/blogs/

Do feel free to have your say in the comments section on anything that Adam, Pippa, James, Richard or Kate write in their blogs.

We're not able to offer a personal blog service to users of this site, but there are plenty of free blogging tools available. We're very happy for people to post links to their own garden-related blogs on this forum, providing they're not promoting commercial services or selling products.

Daniel Haynes
Editor, gardenersworld.com

 

 

scrapbook

Posted: 04/03/2014 at 09:40

Hello everyone.

You can use the Scrapbook tool to bookmark projects, videos, features, blogs and plant profiles around the site. Just look for the 'paper and scissors' icon next the page title, near the top of the screen - please see graphic below. Clicking this will add a link to your Scrapbook, which you can access from the dropdown menu that appears when you click your username, top right-hand corner of the screen.

http://s4.gardenersworld.com/uploads/images/original/38803.jpg?width=184&height=350&mode=max

 Daniel Haynes
Editor, gardenersworld.com

GardenIng jokes

Posted: 03/02/2014 at 15:41

Hello everyone,

You'll recall that a while back, when things got a bit unpleasant, we started a 'no bickering' policy on the forum. That policy still stands. This thread, started with the purpose of sharing some jokes, is becoming a bit bad-tempered in tone, so we will delete it if this continues.

Do share jokes by all means, but please bear our forum code of conduct in mind before doing so: http://www.gardenersworld.com/forum/codeofconduct.aspx

Lecture over!

Daniel Haynes
Editor, gardenersworld.com

upload pics and smilies

Posted: 21/01/2014 at 13:38

Reply to Alan4711 - I'm sorry you're having trouble with emoticons and image uploads. I've sent you an email, with some suggestions for resolving the issue.

Reply to Traceynewbie - yes, the problem with the image you originally tried to upload could have been the file size. We suggest keeping the file size to less than 1Mb - that usually does the trick! Do drop us a line at website@gardenersworld.com if you have any further trouble.

Daniel Haynes
Editor, gardenersworld.com

Strange PM from unknown person.

Posted: 06/01/2014 at 14:52

Hello everyone,

Thanks for letting us know about the 'rogue' private messages. We've removed the account these were sent from. If you receive any further such messages, do please let us know, either on the forum, or by emailing website@gardenersworld.com.

Many thanks,

Daniel Haynes
Editor, gardenersworld.com

 

Discussions started by Daniel Haynes

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