Posted: 13/11/2014 at 14:23
Hello Beaus Mum,
The dev team are working on the fix for the broken avatar links this week. Once the work is finished it will go through the usual testing routine, to make sure it works on all devices. I don't have an exact live date yet, I'm afraid, but it shouldn't be much longer.
The fix for the problems with tablets is in the development queue. We're in the process of planning some major upgrades to the site, and this work is included on the 'to do' list.
The tech team looks after a large number of other websites, including new site launches, which takes up a lot of time and resource. This means that they can't respond immediately to the large number of requests they receive every week from the various website teams. I appreciate it's frustrating when certain features of the site aren't working as they should (we find it frustrating too), but please be assured we always try to make the best use of the resources we have, and to solve problems as quickly as possible.
Re: email notification problems, if you haven't done so already, please visit the following page:
This page will automatically generate a 'snapshot' of your system (i.e. browser version, operating system etc) which we pass on the technical team, so they can attempt to replicate the problem. All you need to do is input your name and email address in the relevant fields and add email@example.com to the 'Receipient's email' field and click 'Send details'.
So, apologies that we can't fix everything on the list straight away, but the avatars will be back shortly!