Daniel Haynes


Latest posts by Daniel Haynes

Progress update

Posted: 17/05/2016 at 10:35

Following the changes that were made to the forum last week, here is an update on several of the other issues we weren’t able to fit into that build.

Notifications
As previously announced, Marcin has implemented what we hope is a ‘proper’ fix for the notifications feature. This can only be tested properly on the live site, so if you’re experiencing any glitches, please visit Nora’s thread to leave feedback:
http://www.gardenersworld.com/forum/site-feedback/forum-notifications---update/980712.html

Pinch and zoom (for whole page, not just images)
In itself, implementing ‘pinch and zoom’ functionality for tablet and phone is a fairly straightforward task, so won’t take much development time. But, it’s something that would have to be implemented across the entire site, not just the forum (including the forthcoming ‘mobile-friendly’ page designs in other areas of the site). This means the change will have to undergo extensive testing before being released to the site - we need to determine that it won’t ‘break’ any of the other page templates, as well as working within the context of the forum.

So, that’s a slightly long-winded preamble to the headline: it will be next week at the earliest before we can reinstate ‘pinch and zoom’ on the site. Sorry about that, but we need to be sure that an apparently simple change doesn’t cause wider problems.

Design / accessibility
We’re currently working on further improvements to the design. Our immediate priority is those users with visual impairments who are having particular difficulty with aspects of the new format. We presented a number of users with several different options, for their feedback over the weekend. None of these first-stage designs quite did the trick, so we’re refining those further this week and seeking further feedback.

As part of the process please be assured that we’re taking into account all of the other comments that you’ve posted on colour / spacing / font / legibility etc

First unread post
We can’t do this at present, unfortunately - this is a complex function to build from scratch in the new system and we have finite resources at our disposal. For now have to prioritise issues which affect accessibility first over those extra functions that are ‘nice to have’. I’m sorry for any annoyance / disappointment this causes.

As ever, feedback always welcome. Please keep it civil and constructive. Thanks!

Daniel Haynes
Editor, gardenersworld.com

Forum changes now live

Posted: 16/05/2016 at 19:47

Redwing - that's great, thanks for letting us know.  (Nice image, too!)

Forum changes now live

Posted: 16/05/2016 at 19:46

Fairygirl and Dave Morgan - Nora will catch up with you directly tomorrow about this to try and resolve it for you (in the meantime, it's worth checking that whichever browser you're using is up to date).

Forum notifications - update

Posted: 16/05/2016 at 19:41

fidgetbones - apologies for that.  I've removed some of the most recent ones for you, so that should hopefully resolve it and you won't get any more notifications. If any more do come through, please let us know and we'll look into it for you again tomorrow when we're in the office.


Sophie17 - likewise, we can look into this for you tomorrow morning 


Daniel

Forum changes now live

Posted: 14/05/2016 at 14:49

David K - understood. We'll check with the techs about this on Monday and get back to you.


Lantana - Thanks for that 

Forum changes now live

Posted: 14/05/2016 at 14:44

Hello pansyface,

Thanks for completing the survey. That won't have gone directly to me - Stefanos will receive it when he's in the office on Monday. If none of the visuals we asked for your feedback on were helpful, then I'm sorry - we'll be working on coming up with an alternative. The design is a process, so if the first set of visuals weren't right please be assured we are committed to getting it right. Re: the RNIB thanks for that - the design and tech teams do their best to work within accessibility guidelines, but we're grateful for any assistance in making the site accessible. We'll be back in touch directly regarding your feedback on Monday.

Daniel

Forum changes now live

Posted: 14/05/2016 at 12:30

philippa smith2

Forum changes now live

Posted: 14/05/2016 at 12:04

No, that's not an ideal solution! Let's plough on. Have a good weekend also. 

Forum changes now live

Posted: 14/05/2016 at 11:55

Hello WonkyWomble, It's good to know you're happier with things. Rest assured we've not given up on trying to resolve the image issue for you! Nora will look into any other things we can try on Monday. 

 

Forum changes now live

Posted: 14/05/2016 at 08:51

philippa smith2 - Nora wasn’t being evasive.  The answer at the moment is that we don’t yet know - we need to fix the outstanding design issues and look into notifications and the ‘first unread post’ function first. We’ve taken on board all of those comments from users who are missing the hover function - at present 'we haven't ruled it out' is all I can tell you. 


Lyn - we’re aware of the bug and it will be fixed as soon as possible


Bonsai-Marc - I think we’ve made a bit more than a slight improvement over the last week . Vertical space on the listing pages has been reduced by 40 per cent. Since last week we've arrived at a point where spacing is causing irritation for some users, rather than rage for most - we are looking at whether we can make further reductions.


Firecracker - Thanks for this - I’m glad you like the changes


SwissSue - thanks for the feedback and comments on Last Unread Post and hover function noted


love gardens and KT53 - noted, please see comments on this subject above


Tetley - restoration of pinch and zoom functionality for mobile devices will be looked at shortly, so please bear with us on this. On desktops it’s possible to right-click to open the image in a new tab


hogweed - we wouldn’t recommend using Internet Explorer to view the site - Microsoft no longer maintain it and it’s likely to deliver an inconsistent experience of many website, not just ours. I suggest trying another browser such as Chrome or Firefox and keeping it updated


Andy Leeds - the search facility on the site is something that needs some ‘attention’ generally (and that’s putting it diplomatically). We’re working on a substantial refresh of other areas of the site (which will appear in the not very distant future) but it’s something that will need to be addressed.


Lantana - sorry that you’re having trouble. The edit function works for five minutes after making the post. Are you attempting to use it within that time? If so, and you’re still having trouble please let Nora know and she’ll follow up with you on this on Monday, when she’s in the office. Likewise, on the difficulty with the replies.


Daniel Haynes
Editor, gardenersworld.com

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