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Daniel Haynes

Latest posts by Daniel Haynes

How to give feedback about the new site

Posted: 31/05/2012 at 11:09

Thanks sotongeoff and kate1123 - duly noted! I'll submit the tech request now.


How to give feedback about the new site

Posted: 31/05/2012 at 10:48

Hello sotongeoff,

Sorry that you're still having trouble with the edit post feature. Could you confirm what browser (and version number) you're currently using, what operating system and whether you're using a mac or a PC?

I've referred the problem about the indexing of the posts on your settings page.

LIkewise, I will certainly ask if it is possible to incorporate the description box in the thread (which I think would certainly be a better solution than removing it entirely).

All technical development requests and queries that we submit go into a queue, and are assigned a priority. So, issues like broken links, or a page failing to load correctly, will be dealt with before 'nice to have' improvements, which will be further back in the queue. This is isn't because of a lack of concern on our part, it's simply about making the best use of the finite resources that we have. Our very diligent team of developers look after other sites than, so they have quite a list of jobs to work through!

It is very helpful to have feedback, and while we can't implement all suggestions, we do give very serious consideration to the comments that are posted.

Hope this helps. If you can supply the details about your system, I'll follow that up for you.




How to give feedback about the new site

Posted: 28/05/2012 at 11:59

Reply to Calendula: at present, the quickest route is to click the 'Forum topics' link in the forum sub-menu. We do keep a 'wish list' of functionality, so I can certainly ask the developers if it would be possible to make the transition between the forum themes quicker.



How to give feedback about the new site

Posted: 28/05/2012 at 11:52

Reply to Salino: thanks for flagging this up. I've just attempted to replicate this problem on my computer, and haven't encountered it yet. It sounds like a temporary bug with our publishing system. If you find the problem is still occurring, do please let me know.


How to give feedback about the new site

Posted: 28/05/2012 at 11:49

Hello sotongeoff. Sorry about that - gremlins at work. Are you still experiencing the problem?


Gardeners World NEC show

Posted: 28/05/2012 at 11:40

Hello William,

I've sent you an email containing all the details you need to claim your subscriber discount.




Posted: 25/05/2012 at 23:00

Hello everyone,

We will indeed be restoring the Previous Winners page to the site shortly. Apologies for its temporary disappearance - we've been so busy with the upgrade of the site since late last year, that's it's taken us a while to rebuild it. It's nearing the top of the 'to do' list, though. Thanks for the reminder!


New site - bugs

Posted: 18/05/2012 at 18:04

Hello siminstance,

Unfortunately, a few Chrome users are experiencing a similar problem. Until our technical team get to the bottom of it, the best solution is to try another browser, such as Firefox, and you should find the buttons appear. Apologies for the problem. Do let me know if you have any further difficulties.


Talkback: Subscriber Club online

Posted: 18/05/2012 at 18:01

Hello Claire. I'm very sorry about that. Please contact our subscription team at:

and they'll get back to you with an update.

Many thanks


can't get a photo on

Posted: 18/05/2012 at 14:24

Hello diggingdoris. I'm sorry to hear that you're having trouble uploading photos. First, a couple of points to check: the images need to be in jpeg format, and they need to be below 1Mb in file size. If your image is a jpeg, and below 1Mb in size, then please let me know what web browser you're using (e.g. Chrome, Firefox, Safari, Internet Explorer) and if possible, which version number, then we'll do our best to help.


Discussions started by Daniel Haynes

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1 to 15 of 17 threads