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Daniel Haynes

Latest posts by Daniel Haynes

gws thompson morgan offers

Posted: 15/05/2012 at 16:57

Update for Beverley West: I've received the following response from Thompson and Morgan to the feedback you provided:

"Thank you for bringing this to our attention. We recognise that on occasion, we have not been able to respond to emails within our usual 24 hour turnaround and appreciate how frustrating this must have been. Ensuring that we have adequate resource to respond to queries is our problem – it shouldn’t become yours. We are very sorry that it has.
Your comments are duly noted and will be used to assist us in a review of our existing process to see where we might be able to improve.
We note that your query has now been resolved, resulting in the successful placing of your order. We hope that you are delighted with your purchase."

I hope this helps. Thank you for taking the time to post your comments.


gws thompson morgan offers

Posted: 15/05/2012 at 12:59

Reply to Beverley West: Thanks for the feedback. I'm sorry to read about the trouble you had getting through to Thompson & Morgan - I've passed on your comments to them. Regarding the May offer, you can access it directly by clicking this link:

If you have any difficulties, just let me know.


gws thompson morgan offers

Posted: 15/05/2012 at 10:22

Reply to hortichap: I've just tested the link again and it is working. Are you definitely including the hyphen in the web address, as given in the offer? Do try clicking this link directly:

I hope this works. Do let me know if not.


New site - bugs

Posted: 14/05/2012 at 18:23

Hello everyone. Apologies for the problem with the 'first unread post' link - I'll follow this up. Thank you for bearing with us!


Superb Clematis

Posted: 11/05/2012 at 18:18

Reply to cactusflower57: I'm sorry you've had trouble uploading images. Are the images you're attempting to upload jpeg / jpg files? If not, then save them into this format, and keep within the 1Mb file size limit, and you should be able to upload. If you have any further difficulties, just let me know, and I'll do my best to help.


Talkback: How to grow salad leaves in a container

Posted: 11/05/2012 at 18:14

Hello Susie, I'm sorry you can't view the video. I've picked up your subsequent email, and responded.


gardeners world save 25 percent offer off subscriptions

Posted: 10/05/2012 at 09:47

Update for Paul Collins and Dovefromabove: the glitch with the subscription website is now fixed, so you can place your order. Once again, please accept my apologies for the inconvenience and annoyance caused. If you have any further difficulties, please don't hesitate to let me know.

5 for £5 subscription offer


gardeners world save 25 percent offer off subscriptions

Posted: 08/05/2012 at 12:49

Reply to Paul Collins and Dovefromabove: please accept my apologies for this problem, and for the delay in responding to you. There seems to be a glitch with the site - I've requested that it be fixed as a matter of urgency. I'll update you shortly, once I know more, but in the meantime thank you for bearing with us.



Posted: 08/05/2012 at 12:28

Reply to Jock Sporran: I'm sorry you've had trouble accessing the free perennials offer. I've tested the link and found that it's working fine. Try clicking this link directly:

Did you type the link exactly as given, with no spaces? I hope this link works. Do please let me know if you have any further problems.


Now you can add photos to your posts

Posted: 08/05/2012 at 12:23

Reply to gardeningfantic: the file size limit for uploads is 1Mb, so if your images are below that, you should be able to upload them using the tree icon, in the menu at the top of the input box. If you have any further problems, just me let know and I'll do what I can to help.


Discussions started by Daniel Haynes

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1 to 15 of 17 threads