London (change)

Daniel Haynes


Latest posts by Daniel Haynes

Talkback: Subscriber Club online

Posted: 30/05/2013 at 11:17

Hello Maureen,

Please phone our subscriber customer service team on 0844 815 0049, and somebody will be happy to help you. Alternatively, you can email them at gardeners.world@servicehelpline.co.uk.

Best,

Daniel Haynes

Editor, gardenersworld.com

What is description

Posted: 08/05/2013 at 17:10

Hello Blueboots,

The description field is optional - it's the short text that appears beneath the thread name in the thread listing pages, such as 'Latest posts' and 'New discussions'. It's intended to provide a little more detail than is given in the thread name, to help other users decide if the thread will be of interest to them.

Daniel Haynes
Editor, gardenersworld.com

moderator

Posted: 29/04/2013 at 16:33

Hello everyone. We've removed these spam threads - if you find anymore do please use the report facility and we'll take action.

Daniel Haynes
Editor, gardenersworld.com

Still Very Slow

Posted: 15/04/2013 at 17:19

Hello everyone,

You should now find the speed issues have been resolved. We've been monitoring performance this afternoon and it seems much better. We'll keep an eye on things, though.

Daniel Haynes
Editor, gardenersworld.com

Problems with site

Posted: 13/04/2013 at 13:30

Hello everyone,

As you may have already noted, the problem has now been fixed and it's now possible to reply to posts.

Daniel Haynes
Editor, gardenersworld.com

Video projects and other project categories

Posted: 13/04/2013 at 10:54

Hello everyone,

There is temporary problem with the pagination in our project category pages, meaning you cant see the page numbers to navigate between pages. This will be fixed next week, but in the meantime hear is a workaround to enable to see all of the pages within any categories:

When you can see the first page of a category, such as:

www.gardenersworld.com/how-to/projects/video-projects/

You can navigate to the next page in the sequence by typing /2/ at the end, e.g.

www.gardenersworld.com/how-to/projects/video-projects/2/

Just keep doing that until you reach the last page in the sequence. This will work in any sub-category, such as

http://www.gardenersworld.com/how-to/projects/greenhouse/

http://www.gardenersworld.com/plants/pots-containers/spring/

http://www.gardenersworld.com/plants/features/flowers/

Not ideal, I know, but it will enable you to see all the pages in any category until the developers fix this early next week.

Daniel Haynes
Editor, gardenersworld.com

 

 

Problems with site

Posted: 13/04/2013 at 09:54

Hello everyone,

We're obviously having some problems today, as the reply function isn't working. My guess is that is caused by the migration to the new server yesterday, which seems to have fixed the speed issues, but something has else has clearly gone awry. Please accept my apologies for this. I'm afraid it's likely to be Monday before this gets attention, but it will be dealt with first thing.

Daniel Haynes
Editor, gardenersworld.com

Website problems?

Posted: 12/04/2013 at 16:29

Hello again,

It seems that we're having problems with the server that the site is hosted on. We're in the process of moving the site to another server, which will resolve the performance issues. This is quite a big job, I'm told, which will take a number of hours. So, until the job is complete (the development team is aiming to get it done by late this evening), it's likely that the site will continue to load slowly.

We're very sorry for the inconvenience and annoyance caused, but please be assured the problem is being worked on. Thank you for bearing with us.

Daniel Haynes
Editor, gardenersworld.com

Website problems?

Posted: 12/04/2013 at 15:37

Hello Gold1locks,

There is some development work being done on the site today, which is probably causing the performance issues that you mention. I've passed this on to the tech team, who will do their best to keep the delays to a minimum. Many thanks for letting us know.

Daniel Haynes
Editor, gardenersworld.com

Talkback: Subscriber Club online

Posted: 12/04/2013 at 15:14

Hello Sue. If it's a change of postal address for a magazine subscription, you can reach the subscriber customer service team at: gardeners.world@servicehelpline.co.uk, quoting your subscriber number, or by phoning 0844 815 0049. If it's change of email address for a website account here on gardenersworld.com, please drop us a line at website@gardenersworld.com.

Best,

Daniel Haynes,
Editor, gardenersworld.com

 

Discussions started by Daniel Haynes

Pinch and zoom on mobile devices

Pinch and zoom now re-enabled for tablet and smartphone 
Replies: 14    Views: 317
Last Post: 24/05/2016 at 22:31

Progress update

Further update about current forum development work 
Replies: 165    Views: 6120
Last Post: Yesterday at 22:07

Forum changes now live

An update on the latest set of improvements to the forum 
Replies: 259    Views: 7853
Last Post: 18/05/2016 at 19:18

Update on improvements to forum

An outline of the fixes we're working to add to the site this week 
Replies: 133    Views: 4267
Last Post: 12/05/2016 at 18:00

Happy Christmas

Season's greetings from everyone at GW 
Replies: 34    Views: 2229
Last Post: 21/12/2014 at 14:18

Plant ID - post questions for GW Magazine

Help with plant identifications from Gardeners' World Magazine 
Replies: 97    Views: 7214
Last Post: 19/08/2014 at 12:45

Problems with private messages

No reply box displaying on private messages for some users 
Replies: 23    Views: 1213
Last Post: 13/04/2014 at 11:29

Update on technical issues

Notifications, private messages, avatar images, spellchecker 
Replies: 126    Views: 6435
Last Post: 15/12/2013 at 20:04

Current problems with forum and login

Update on issues with forum threads not updating and login status 
Replies: 28    Views: 2002
Last Post: 27/09/2013 at 20:46

Video projects and other project categories

Replies: 0    Views: 970
Last Post: 13/04/2013 at 10:54

Problems with site

Replies: 17    Views: 1006
Last Post: 14/04/2013 at 08:46

Get thrifty

Tell us how you make savings in the garden 
Replies: 90    Views: 14026
Last Post: 15/03/2014 at 22:19

Valentine's Day

Saying it with flowers 
Replies: 7    Views: 2437
Last Post: 18/02/2012 at 22:08

Welcome to the potting shed

Replies: 215    Views: 26050
Last Post: 24/01/2016 at 16:57

Welcome to the brand new forum

Replies: 64    Views: 15325
Last Post: 16/09/2015 at 09:24
1 to 15 of 21 threads