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Daniel Haynes


Latest posts by Daniel Haynes

upload pics and smilies

Posted: 21/01/2014 at 13:38

Reply to Alan4711 - I'm sorry you're having trouble with emoticons and image uploads. I've sent you an email, with some suggestions for resolving the issue.

Reply to Traceynewbie - yes, the problem with the image you originally tried to upload could have been the file size. We suggest keeping the file size to less than 1Mb - that usually does the trick! Do drop us a line at website@gardenersworld.com if you have any further trouble.

Daniel Haynes
Editor, gardenersworld.com

Strange PM from unknown person.

Posted: 06/01/2014 at 14:52

Hello everyone,

Thanks for letting us know about the 'rogue' private messages. We've removed the account these were sent from. If you receive any further such messages, do please let us know, either on the forum, or by emailing website@gardenersworld.com.

Many thanks,

Daniel Haynes
Editor, gardenersworld.com

 

Update on technical issues

Posted: 28/11/2013 at 09:54

Reply to Brumbull - SGL and I have been in contact via email since that post, so it is being dealt with.

Reply to Bill: this problem has been submitted, and it will be looked into as soon as possible. Ufnortunately, we don't have the resources for every problem to be fixed instantly - the jobs enter a queue, including work for all the other sites that the tech team look after as well. This list is substantial, but please be assured the team will get around to it as soon as they possibly can. I'm sorry for the delay - thank you for your patience.

Daniel Haynes
Editor, gardenersworld.com

 

 

Update on technical issues

Posted: 21/11/2013 at 12:25

Reply to Birdy13: if you're experiencing the same problems on those devices, then yes please, do submit Support Details reports for those as well.

Many thanks,

Daniel

Update on technical issues

Posted: 21/11/2013 at 09:22

Update on technical issues

Posted: 21/11/2013 at 09:17

Mmm. Very rum. I shall pass that on to the team!

Update on technical issues

Posted: 21/11/2013 at 09:14

It's odd that it's an intermittent problem... Are you only experiencing it on GW, or is it happening with other sites?

Update on technical issues

Posted: 21/11/2013 at 09:10

Hello Dovefromabove,

The ticket for the work on the Chrome 'large or small text' problem is still open - I'll follow this up again today.

Daniel

Update on technical issues

Posted: 21/11/2013 at 09:08

Hello Birdy13,

The work on problems with private messaging is ongoing.

It would help the tech team if you could visit the following site, and just input your name and email address where prompted and also our email address (website@gardenersworld.com) in the ‘Recipient’s email’ in the fields at the top of the page:

http://supportdetails.com/

The site automatically detects your browser and operating system – you don’t need to add any technical details yourself.

If you can send us that will help the techies with the fix they're working on.

Many thanks,

Daniel

 

Update on technical issues

Posted: 20/11/2013 at 16:10

Hello Jim,

The chilli denotes the most active / popular threads.

Re: image uploads, the files should be in jpg format, and lower than 1mb in file size. If your files are larger than that, then do try reducing their file size. If that doesn't work, do please let me know.

Daniel Haynes
Editor, gardenersworld.com

Discussions started by Daniel Haynes

Problems with private messages

No reply box displaying on private messages for some users 
Replies: 23    Views: 508
Last Post: 13/04/2014 at 11:29

Update on technical issues

Notifications, private messages, avatar images, spellchecker 
Replies: 126    Views: 4014
Last Post: 15/12/2013 at 20:04

Current problems with forum and login

Update on issues with forum threads not updating and login status 
Replies: 28    Views: 1364
Last Post: 27/09/2013 at 20:46

Video projects and other project categories

Replies: 0    Views: 543
Last Post: 13/04/2013 at 10:54

Problems with site

Replies: 17    Views: 670
Last Post: 14/04/2013 at 08:46

Get thrifty

Tell us how you make savings in the garden 
Replies: 90    Views: 10904
Last Post: 15/03/2014 at 22:19

Valentine's Day

Saying it with flowers 
Replies: 7    Views: 1977
Last Post: 18/02/2012 at 22:08

Welcome to the potting shed

Replies: 133    Views: 11650
Last Post: 14/07/2014 at 20:37

Welcome to the brand new forum

Replies: 44    Views: 6130
Last Post: 08/06/2014 at 08:08

Welcome to tools and techniques

Replies: 34    Views: 3885
Last Post: 06/07/2014 at 13:19

Welcome to the garden design forum

Replies: 56    Views: 11717
Last Post: 17/07/2014 at 17:02

Welcome to the plants forum

Replies: 123    Views: 15670
Last Post: 18/07/2014 at 00:19

Welcome to the fruit & veg forum

Replies: 136    Views: 13302
Last Post: 21/07/2014 at 19:40

Welcome to the problem solving forum

Replies: 68    Views: 8142
Last Post: 30/04/2013 at 00:42

Talkback: Coal tits

TEST comment 
Replies: 0    Views: 301
Last Post: 28/11/2011 at 16:45
15 threads returned