Daniel Haynes


Latest posts by Daniel Haynes

back issues of Gardeners' World Magazine

Posted: 02/01/2016 at 09:16

Hello Purple Queen, thanks for the query - a member of the team will be in contact with you on Monday, when they're back in the office.

Reply to Lyn: I'm very sorry that you've not heard anything about your subscription. I've passed your message on to the subscriber customer service team and asked somebody to contact you as a matter of priority on Monday.

Daniel Haynes
Editor, gardenersworld.com

Why has a thread disqppeared? Who decided?

Posted: 20/11/2015 at 16:55

Hello everyone,

There wasn't any censorship involved here - the thread was deleted solely because it had degenerated into bickering. We haven't had to enforce the 'no bickering' policy for a while, I'm pleased to say, but we will continue to remove threads if we have another outbreak of negativity / personal attacks etc

As dovefromabove suggests, do please feel free to start another thread on this topic.

Thanks,

Daniel

Never had an email from this site

Posted: 17/09/2015 at 17:11

That's good news, Stephen - thanks for the update!

Never had an email from this site

Posted: 16/09/2015 at 15:22

Hello Stephen. Our technical team is currently in the process of rebuilding the forum, to make it fully 'responsive' so it works better on all devices. This project will include an upgrade of the email notifications, to stabilise the service and iron out all of the bugs that people are currently experiencing. The technical team is focusing entirely on the new version at the moment, so I'm told there won't be any more work on the current service. Do please bear with us while this work is going on - it's a big project, but it will go live later in the year.

Daniel Haynes
Editor, gardenersworld.com

Plant porn

Posted: 16/09/2015 at 09:05

Reply to Gardenia2: I'm sorry you've not been receiving your weekly email newsletter. I've asked a member of our data team to look into this for you. If anybody has else has stopped receiving the weekly email newsletter recently please drop us a line to website@gardenersworld.com.

Daniel Haynes
Editor, gardenersworld.com

 

Never had an email from this site

Posted: 10/09/2015 at 10:40

Hello Stephen / NGLittleSeedlings,

I'm sorry you're not receiving the email alerts - I'll double-check with the technical team if there are any problems with the service. I've also asked our data team to check why your weekly email newsletter isn't coming through.

Reply to annmarie: the faces/emojis only appear if you choose 'Advanced editor' in the forum section of 'My settings', which you can access by clicking your username, top right-hand corner of the screen.

Daniel Haynes
Editor, gardenersworld.com

Gardening gloves and sweaty hands

Posted: 11/08/2015 at 09:33

Hello everyone,

Cathy43 is quite right to point out that "there are no such thing as stupid questions, only questions we don't know the answer to yet and the only way to find the answer is to ask."

It's important that everybody feels comfortable posting a question here, particularly if they're new to gardening, without fear of ridicule. We all have to start somewhere!

Daniel Haynes
Editor, gardenersworld.com

 

GW Subscription Issues

Posted: 29/05/2015 at 08:40

Hello everyone,

I'm glad that your issues arrived!

jpsbcfc: if your issue doesn't come in the post today, do please contact our subscriber customer service team and somebody will sort that out for you straight away:

http://buysubscriptions.com/contact-us

Tel: 0844 815 0049

Email: gardeners.world@servicehelpline.co.uk

Daniel Haynes
Editor, gardenersworld.com

 

GW Subscription Issues

Posted: 27/05/2015 at 09:54

Hello Orchid Lady and Singing Gardener,

The bank holiday has affected production/print schedules, so the June issue is shipping a few days later than usual. You should receive your copy either today or tomorrow - do please let us know if not!

Daniel Haynes
Editor, gardenersworld.com

hello

Posted: 26/05/2015 at 08:44

Hello Gertie Grass and flowers in the rain,

I'm sorry that you're having trouble posting images on the forum. A couple of things to check:

The images you upload need to be in jpeg or jpg format.

They should be less than 2mb in file size. If your files are larger you'll need to reduce them in size - there's a free app for iPad which will do this here:

https://itunes.apple.com/gb/app/simple-resize/id327776379?mt=8

I hope that helps!

Daniel Haynes
Editor, gardenersworld.com

 

Discussions started by Daniel Haynes

Happy Christmas

Season's greetings from everyone at GW 
Replies: 33    Views: 3013
Last Post: 21/12/2014 at 14:18

Plant ID - post questions for GW Magazine

Help with plant identifications from Gardeners' World Magazine 
Replies: 97    Views: 10236
Last Post: 19/08/2014 at 12:45

Problems with private messages

No reply box displaying on private messages for some users 
Replies: 23    Views: 1947
Last Post: 13/04/2014 at 11:29

Update on technical issues

Notifications, private messages, avatar images, spellchecker 
Replies: 126    Views: 9073
Last Post: 15/12/2013 at 20:04

Current problems with forum and login

Update on issues with forum threads not updating and login status 
Replies: 28    Views: 2903
Last Post: 27/09/2013 at 20:46

Video projects and other project categories

Replies: 0    Views: 1377
Last Post: 13/04/2013 at 10:54

Problems with site

Replies: 17    Views: 1366
Last Post: 14/04/2013 at 08:46

Get thrifty

Tell us how you make savings in the garden 
Replies: 90    Views: 17382
Last Post: 15/03/2014 at 22:19

Valentine's Day

Saying it with flowers 
Replies: 7    Views: 2961
Last Post: 18/02/2012 at 22:08

Welcome to the potting shed

Replies: 220    Views: 30807
Last Post: 24/01/2016 at 16:57

Welcome to the brand new forum

Replies: 64    Views: 17343
Last Post: 16/09/2015 at 09:24

Welcome to tools and techniques

Replies: 40    Views: 10824
Last Post: 22/02/2016 at 12:46

Welcome to the garden design forum

Replies: 78    Views: 25967
Last Post: 17/04/2016 at 14:15

Welcome to the plants forum

Replies: 172    Views: 29796
Last Post: 01/06/2015 at 16:42

Welcome to the fruit & veg forum

Replies: 208    Views: 34508
Last Post: 26/04/2016 at 21:53
1 to 15 of 17 threads