Daniel Haynes

Latest posts by Daniel Haynes

contact daniel haynes

Posted: 04/09/2012 at 10:23

Hello budlia63, Thanks for the update. In order to find out what is causing the problem, our technical team will need a few details about your computer set up. The quickest, easiest way to do this is to visit the following page:


This will automatically detect what browser, operating system etc you're running. All you need to do once you're on the page is to type your name, email address and our email address (gworld@bbc.com) in the boxes at the top of the screen, then press 'Send details'.

Thanks for bearing with us!





contact daniel haynes

Posted: 03/09/2012 at 18:01

Hello budlia63,

I'm sorry to hear that you've been having trouble uploading images. Can I just check that the images you're trying to upload are in 'jpeg' format, and the file size is below 1Mb? If the file size of the image is too large this might be causing problems.

If the files are below 1Mb, just let me know, and I'll ask you for a few details about your system, in order that our technical team can help you.


Daniel Haynes
Editor, gardenersworld.com

New site - bugs

Posted: 31/08/2012 at 09:01

Mmm, that's not good, is it? Sorry about that. I'll notify the tech team, and ask them for an update. Thanks for the update!



New site - bugs

Posted: 29/08/2012 at 16:41

Hello Italophile, thanks for the update on this. The technical team switched the site to a new server yesterday, and have requested that we track the issue for a few days. If you're still finding the notifications erratic by the end of the week, do please let us know.

Many thanks,

Daniel Haynes
Editor, gardenersworld.com

does anyone know here poster "wintersong" has gone..

Posted: 29/08/2012 at 08:43

Hello everyone. Apologies for the rather sluggish loading speed of the site and forum recently - we've just transferred to another server, so hopefully you will now notice an improvement. Do let me know if not!

Daniel Haynes
Editor, gardenersworld.com

Talkback: How to prune honeysuckle

Posted: 23/08/2012 at 08:42

Apologies for this everybody - the error has now been corrected.

Editor, gardenersworld.com


New site - bugs

Posted: 23/08/2012 at 08:21

Hello everyone. Apologies if you're finding the site slow to load at the moment. It will be moved to a new server shortly, which should resolve the problem. In the meantime, thank you for bearing with us!

I'll ask the technical team to check the email notifications issue.

Reply to BobTheGardener: many thanks for the tip about the broken video link. Will look into that now! Apologies for the error.

Editor, gardenersworld.com



How to give feedback about the new site

Posted: 06/07/2012 at 18:51

Hello artjak. I'm very sorry that you're having problems with the new weather feature. Could you let me know whether you're on a mac or PC, which operating system and web browser you're using, and I'll ask the technical team to investigate for you. Thanks for reporting the problem.

Editor, gardenersworld.com


Posted: 29/06/2012 at 17:37

Hello everyone,

Thanks for your feedback on the offers. We contacted Thompson & Morgan, who provided the following response:

"Perennial Offer – DISPATCH UPDATE
If you are currently waiting to receive your recent order for the 36 perennial plant collection from the May issue of Gardeners’ World, these will delivered by the end of July.
Demand for this offer exceeded initial predictions and more collections had to be grown to meet this demand.
Due to the nature of these plants this delay will not have any impact on their long term health and performance.
For any readers who were informed that they would receive their plants by the end of May but have not, we would like to apologise for any inconvenience this has caused.
We hope that you will enjoy your plants for many years to come.
Happy gardening
Thompson & Morgan Customer Care"



Posted: 23/06/2012 at 08:06

Hello weejenny and sotongeoff. I'll check on progress with fixing the pagination issue next week! Have a good weekend.


Discussions started by Daniel Haynes

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Forum changes now live

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Update on improvements to forum

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Happy Christmas

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Problems with private messages

No reply box displaying on private messages for some users 
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Update on technical issues

Notifications, private messages, avatar images, spellchecker 
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Current problems with forum and login

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Video projects and other project categories

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Saying it with flowers 
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Welcome to the brand new forum

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1 to 15 of 21 threads