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Daniel Haynes


Latest posts by Daniel Haynes

Problems with private messages

Posted: 10/04/2014 at 14:34

Thanks for submitting your Support Details report, dovefromabove, which I've passed on.

Reply to Artjak: I'm sorry you're still not getting notifications. There was a fix implemented a while back, which should have corrected the problem. Could you visit http://www.supportdetails.com and send the report to website@gardenersworld.com? We need to gather details from anyone who is still having problems, so our developers can attempt to replicate the problem and find a fix. Thank you!

Problems with private messages

Posted: 10/04/2014 at 13:04

Hello everyone,

I know that some of you are having problems with the private messages at the moment, with the 'reply' box not displaying.

I've referred this to the technical team for investigation, and they're currently looking into it. I'm hopeful a fix will be found shortly.

If you are affected by this problem it would be helpful if you could submit a 'snapshot' of your system via Support Details. All you need to do is visit the following page, submit your name and email address and our email address, website@gardenersworld.com, at the top when prompted, then click 'Submit'. This will send us a short report listing your browser, version number and operating system:

http://www.supportdetails.com

Apologies for the problem. I'll update you as soon as I know more.

Daniel Haynes

Editor, gardenersworld.com

 

start-of-a-weekly-blog

Posted: 05/03/2014 at 09:02

Hello Mike,

Please don't apologise - it's absolutely fine to express opinions on the forum, which is all you were doing. We're all crossing our fingers for your that your treatment keeps working. And please keep posting on the forum!

Daniel

start-of-a-weekly-blog

Posted: 04/03/2014 at 09:54

Hello Mike,

I don't agree with you that our bloggers write "seldom" and about "nowt".

We have five bloggers, four of whom blog every fortnight, with Kate Bradbury's blog appearing weekly. All of our bloggers were chosen on the basis of their knowledge and experience of gardening, and their skill at communicating that.

A glance at our blog index page shows that they cover a wide range of topics:

http://www.gardenersworld.com/blogs/

Do feel free to have your say in the comments section on anything that Adam, Pippa, James, Richard or Kate write in their blogs.

We're not able to offer a personal blog service to users of this site, but there are plenty of free blogging tools available. We're very happy for people to post links to their own garden-related blogs on this forum, providing they're not promoting commercial services or selling products.

Daniel Haynes
Editor, gardenersworld.com

 

 

scrapbook

Posted: 04/03/2014 at 09:40

Hello everyone.

You can use the Scrapbook tool to bookmark projects, videos, features, blogs and plant profiles around the site. Just look for the 'paper and scissors' icon next the page title, near the top of the screen - please see graphic below. Clicking this will add a link to your Scrapbook, which you can access from the dropdown menu that appears when you click your username, top right-hand corner of the screen.

http://s4.gardenersworld.com/uploads/images/original/38803.jpg?width=184&height=350&mode=max

 Daniel Haynes
Editor, gardenersworld.com

GardenIng jokes

Posted: 03/02/2014 at 15:41

Hello everyone,

You'll recall that a while back, when things got a bit unpleasant, we started a 'no bickering' policy on the forum. That policy still stands. This thread, started with the purpose of sharing some jokes, is becoming a bit bad-tempered in tone, so we will delete it if this continues.

Do share jokes by all means, but please bear our forum code of conduct in mind before doing so: http://www.gardenersworld.com/forum/codeofconduct.aspx

Lecture over!

Daniel Haynes
Editor, gardenersworld.com

upload pics and smilies

Posted: 21/01/2014 at 13:38

Reply to Alan4711 - I'm sorry you're having trouble with emoticons and image uploads. I've sent you an email, with some suggestions for resolving the issue.

Reply to Traceynewbie - yes, the problem with the image you originally tried to upload could have been the file size. We suggest keeping the file size to less than 1Mb - that usually does the trick! Do drop us a line at website@gardenersworld.com if you have any further trouble.

Daniel Haynes
Editor, gardenersworld.com

Strange PM from unknown person.

Posted: 06/01/2014 at 14:52

Hello everyone,

Thanks for letting us know about the 'rogue' private messages. We've removed the account these were sent from. If you receive any further such messages, do please let us know, either on the forum, or by emailing website@gardenersworld.com.

Many thanks,

Daniel Haynes
Editor, gardenersworld.com

 

Update on technical issues

Posted: 28/11/2013 at 09:54

Reply to Brumbull - SGL and I have been in contact via email since that post, so it is being dealt with.

Reply to Bill: this problem has been submitted, and it will be looked into as soon as possible. Ufnortunately, we don't have the resources for every problem to be fixed instantly - the jobs enter a queue, including work for all the other sites that the tech team look after as well. This list is substantial, but please be assured the team will get around to it as soon as they possibly can. I'm sorry for the delay - thank you for your patience.

Daniel Haynes
Editor, gardenersworld.com

 

 

Update on technical issues

Posted: 21/11/2013 at 12:25

Reply to Birdy13: if you're experiencing the same problems on those devices, then yes please, do submit Support Details reports for those as well.

Many thanks,

Daniel

Discussions started by Daniel Haynes

Plant ID - post questions for GW Magazine

Help with plant identifications from Gardeners' World Magazine 
Replies: 97    Views: 4957
Last Post: 19/08/2014 at 12:45

Problems with private messages

No reply box displaying on private messages for some users 
Replies: 23    Views: 669
Last Post: 13/04/2014 at 11:29

Update on technical issues

Notifications, private messages, avatar images, spellchecker 
Replies: 126    Views: 4580
Last Post: 15/12/2013 at 20:04

Current problems with forum and login

Update on issues with forum threads not updating and login status 
Replies: 28    Views: 1501
Last Post: 27/09/2013 at 20:46

Video projects and other project categories

Replies: 0    Views: 644
Last Post: 13/04/2013 at 10:54

Problems with site

Replies: 17    Views: 750
Last Post: 14/04/2013 at 08:46

Get thrifty

Tell us how you make savings in the garden 
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Last Post: 15/03/2014 at 22:19

Valentine's Day

Saying it with flowers 
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Welcome to the potting shed

Replies: 169    Views: 14903
Last Post: 18/11/2014 at 01:12

Welcome to the brand new forum

Replies: 46    Views: 7665
Last Post: 21/11/2014 at 17:32

Welcome to tools and techniques

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Last Post: 06/07/2014 at 13:19

Welcome to the garden design forum

Replies: 65    Views: 13594
Last Post: 15/11/2014 at 18:33

Welcome to the plants forum

Replies: 140    Views: 17937
Last Post: 31/10/2014 at 15:22

Welcome to the fruit & veg forum

Replies: 136    Views: 15032
Last Post: 21/07/2014 at 19:40

Welcome to the problem solving forum

Replies: 68    Views: 8496
Last Post: 30/04/2013 at 00:42
1 to 15 of 16 threads