Daniel Haynes

T & M OFFER FOR MAY

Hello plant pot mad,

I'm sorry you've had trouble ordering the 21 free perennials online. I've just tested the link and it is still working. You can access it directly here:

http://www.thompson-morgan.com/GW630

Please be assured that we do test the links before publication to ensure they are working. We have found in the past that usually people experience problems with the offer links for one of two reasons:

• They are typing the address in the search engine field (usually to the right of the browser), rather than the web address field (usually on the left)
• They are not typing the web address exactly as printed in the magazine – often not including the ‘www’, or the hyphen

I hope you now manage to access the offer. Please let me know if not.

Daniel Haynes
Editor, gardenersworld.com

Password

Hello MIkeP,

Apologies for the confusion with the password reset link. At present, the only route to this is via the 'Forgotten your password?' link, at the sign in stage. I'll ask our tech team if they can add a password reset function o the 'My settings' area, for users who are already signed in.

Best,

Daniel Haynes
Editor, gardenersworld.com

Spammers

Hello everyone,

Thanks for alerting us to the spam last night. I think I've found all the offending posts, but if you come across any more please use the report function!

Daniel Haynes
Editor, gardenersworld.com

UPLOADING PICTURES

Further update: the image upload 'fix' is now live on the site.

Daniel Haynes
Editor, gardenersworld.com

Can't upload picture

Further update: the 'fix' of the image upload problem is now live on the site!

Daniel Haynes
Editor, gardenersworld.com

New site - bugs

Further update: I'm happy to report that the fix of the image upload is now live on the site. So, do please upload!

Daniel Haynes
Editor, gardenersworld.com

UPLOADING PICTURES

Hello everyone.

An update: the technical team have identified and fixed the image upload problem on our development server, and the fix will be published on the live site at some point later today. Once again, I'm sorry for the problem - not much longer before you can upload images again.

Daniel Haynes
Editor, gardenersworld.com

New site - bugs

Hello everyone. A couple of updates:

1) The problem with the 'My settings' page has been fixed, and the page is now displaying correctly.

2) The technical team have corrected the problem with the image uploads on our development server, and the fix will be implemented on the live serve later today. So, not much longer before you can upload images again!

Apologies once again for the problem, and thank you for bearing with us.

Daniel Haynes
Editor, gardenersworld.com

New site - bugs

Update for Dovefromabove: the 'pruning gooseberries' page has now been updated with the correct video. Thanks again for pointing it out.

Pruning gooseberries and redcurrants video

(If you're still seeing the old video, try refreshing the page and/or clearing your cache of temporary browser files.)

Daniel

Can't upload picture

Hello everyone. I'm very sorry for the current problems with the image upload. I've asked our technical team to fix the problem as soon as possible. Thank you for bearing with us.

Daniel Haynes
Editor, gardenersworld.com

Video projects and other project categories

Problems with site

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Valentine's Day

Welcome to the potting shed

Welcome to the brand new forum

Welcome to tools and techniques

Welcome to the garden design forum

Welcome to the plants forum

Welcome to the fruit & veg forum

Welcome to the problem solving forum

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