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Daniel Haynes


Latest posts by Daniel Haynes

Update on technical issues

Posted: 15/11/2013 at 17:24

Reply to CluelessGardener: just to clarify, are you visiting the 'My posts' page, and then clicking the '2' button to view the next page in the list?

Update on technical issues

Posted: 15/11/2013 at 17:22

Reply to Dovefromabove: I'm expecting an update from the dev team about the issues with the PMs, so I'll post a progress report as soon as I know anything.

KEF: I'll send you an email, as I'll need to gather a little information about your computer set up, so we can sort it out for you.

e mail notification test

Posted: 15/11/2013 at 17:13

Hello Pete8,

I'm sorry the notifications aren't working for you. I'll drop you a quick email, to get a few details about your system (browser, operating system etc), so our tech team can look into this for you.

Daniel Haynes
Editor, gardenersworld.com

Update on technical issues

Posted: 13/11/2013 at 17:58

Not to worry, KEF!

Reply to star gaze lily: sorry about this. The issues with the private messages are still being worked on and I hope the fix will be live on the site shortly. I'll chase this up again with the team tomorrow.

 

Update on technical issues

Posted: 13/11/2013 at 17:45

Hello KEF,

Do you mean Internet Explorer, rather than Outlook Express? The avatar upload problem was a bug with Internet Explorer version 8, for which a fix has now been implemented. You should now be able to upload an avatar. If not, please let me know, and we can have someone investigate further.

Daniel

Update on technical issues

Posted: 13/11/2013 at 17:36

Reply to CluelessGardener:

Hello James,

I just tested this and can't replicate the problem. Could you just check this again and let me know if you're still experiencing the problem? It could have just been a temporary 'blip'.

Thanks,

Daniel

Update on technical issues

Posted: 13/11/2013 at 17:28

Hello MrsGarden,

I've checked your account, and although you have 'Default to off' for forum settings, you still have a list of followed threads in the 'Forum notifications' box. You'll need to remove these by clicking the 'x' next to each thread name in order to stop receiving notifications about these threads.

Daniel Haynes
Editor, gardenersworld.com

Update on technical issues

Posted: 13/11/2013 at 13:14

Hello again,

Everyone should now be receiving notifications. One of our developers identified the bug that was causing the continued problems some users were experiencing.

Do please let us know if the notications are still not arriving.

Daniel Haynes
Editor, gardenersworld.com

 

Update on technical issues

Posted: 30/10/2013 at 09:52

Hello everyone,

Thanks for the feedback, and apologies to those of you who have had a deluge of notifications! They should now come through at a more steady pace...

MrsGarden: I checked your settings and the notifications were actually set to 'On' - I've switched them off for you. It would also be worth removing each of the 'followed threads' from the list on your settings page.

4thPanda, potty gardener and dolgarrog: You should be receiving notifications - it could be that they'll start again shortly. I'll ask someone on the team to look into it.

Daniel Haynes

Editor, gardenersworld.com

 

Update on technical issues

Posted: 29/10/2013 at 16:54

Hello everyone,

As you know, we still have fixes outstanding for various forum bugs. Here is a (rather epic) update on progress:

Problem uploading avatar images

This is a bug affecting some users of Internet Explorer. The development work on this was completed yesterday. Anticipated time until live on site – one week. In the meantime, if you wish to upload a new avatar, please try using another browser, such as Firefox or Chrome.

 

Private messages not displaying in correct order and other PM glitches

A developer is currently working on this issue. It will go into testing next week, so approximate lead time is two weeks.

 

Posting on the forum when logged out – error page displayed

We had a bug whereby forum posts written while logged out of the site were lost, and an error page was returned. Now, if you post while logged out, you’ll be returned to your profile page after signing in – your post will appear when you navigate to the forum. This fix is now live on the site.

 

Spellchecker

We use a third-party spellchecker tool, which the supplier is discontinuing, due to spellchecker tools being built into browsers.

So: the spellchecker will shortly be removed from the ‘edit’ menu bar, as it no longer works. We’re looking at implementing another spellchecker tool – the ‘go live’ date is likely to be a month or so.

As an interim solution I’ve just tested the built-in spellcheckers within Chrome and Firefox, but they’re not working within the ‘edit’ box. One of our developers will be looking at fixing this (likely to be a full day’s work), so I’ll let you know once I have more news. Hopefully we can get those working for you until the more permanent solution is implemented.

 

Notification messages

I’m told the notifications are now working again and the fix is live on the site. Do, of course, let us know if you have any further problems.

 

Christmas-themed emoticons

The Christmas-themed emoticons were popular last year, so we’re bringing them back for Christmas 2013. This is expected to happen in the next week, as part of our next ‘site build’. (This is far too early for anything related to Christmas in my view – I suggest ignoring them until early December.)

 

I think that's everything!

Daniel Haynes
Editor, gardenersworld.com

 

Discussions started by Daniel Haynes

Plant ID - post questions for GW Magazine

Help with plant identifications from Gardeners' World Magazine 
Replies: 97    Views: 4766
Last Post: 19/08/2014 at 12:45

Problems with private messages

No reply box displaying on private messages for some users 
Replies: 23    Views: 631
Last Post: 13/04/2014 at 11:29

Update on technical issues

Notifications, private messages, avatar images, spellchecker 
Replies: 126    Views: 4415
Last Post: 15/12/2013 at 20:04

Current problems with forum and login

Update on issues with forum threads not updating and login status 
Replies: 28    Views: 1464
Last Post: 27/09/2013 at 20:46

Video projects and other project categories

Replies: 0    Views: 616
Last Post: 13/04/2013 at 10:54

Problems with site

Replies: 17    Views: 725
Last Post: 14/04/2013 at 08:46

Get thrifty

Tell us how you make savings in the garden 
Replies: 90    Views: 11318
Last Post: 15/03/2014 at 22:19

Valentine's Day

Saying it with flowers 
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Last Post: 18/02/2012 at 22:08

Welcome to the potting shed

Replies: 158    Views: 13851
Last Post: 09/10/2014 at 15:46

Welcome to the brand new forum

Replies: 44    Views: 7057
Last Post: 08/06/2014 at 08:08

Welcome to tools and techniques

Replies: 34    Views: 4409
Last Post: 06/07/2014 at 13:19

Welcome to the garden design forum

Replies: 65    Views: 12966
Last Post: 01/10/2014 at 07:51

Welcome to the plants forum

Replies: 134    Views: 17267
Last Post: 12/10/2014 at 17:30

Welcome to the fruit & veg forum

Replies: 136    Views: 14528
Last Post: 21/07/2014 at 19:40

Welcome to the problem solving forum

Replies: 68    Views: 8398
Last Post: 30/04/2013 at 00:42
1 to 15 of 16 threads