Daniel Haynes

Latest posts by Daniel Haynes

upload pics and smilies

Posted: 21/01/2014 at 13:38

Reply to Alan4711 - I'm sorry you're having trouble with emoticons and image uploads. I've sent you an email, with some suggestions for resolving the issue.

Reply to Traceynewbie - yes, the problem with the image you originally tried to upload could have been the file size. We suggest keeping the file size to less than 1Mb - that usually does the trick! Do drop us a line at website@gardenersworld.com if you have any further trouble.

Daniel Haynes
Editor, gardenersworld.com

Strange PM from unknown person.

Posted: 06/01/2014 at 14:52

Hello everyone,

Thanks for letting us know about the 'rogue' private messages. We've removed the account these were sent from. If you receive any further such messages, do please let us know, either on the forum, or by emailing website@gardenersworld.com.

Many thanks,

Daniel Haynes
Editor, gardenersworld.com


Update on technical issues

Posted: 28/11/2013 at 09:54

Reply to Brumbull - SGL and I have been in contact via email since that post, so it is being dealt with.

Reply to Bill: this problem has been submitted, and it will be looked into as soon as possible. Ufnortunately, we don't have the resources for every problem to be fixed instantly - the jobs enter a queue, including work for all the other sites that the tech team look after as well. This list is substantial, but please be assured the team will get around to it as soon as they possibly can. I'm sorry for the delay - thank you for your patience.

Daniel Haynes
Editor, gardenersworld.com



Update on technical issues

Posted: 21/11/2013 at 12:25

Reply to Birdy13: if you're experiencing the same problems on those devices, then yes please, do submit Support Details reports for those as well.

Many thanks,


Update on technical issues

Posted: 21/11/2013 at 09:22

Update on technical issues

Posted: 21/11/2013 at 09:17

Mmm. Very rum. I shall pass that on to the team!

Update on technical issues

Posted: 21/11/2013 at 09:14

It's odd that it's an intermittent problem... Are you only experiencing it on GW, or is it happening with other sites?

Update on technical issues

Posted: 21/11/2013 at 09:10

Hello Dovefromabove,

The ticket for the work on the Chrome 'large or small text' problem is still open - I'll follow this up again today.


Update on technical issues

Posted: 21/11/2013 at 09:08

Hello Birdy13,

The work on problems with private messaging is ongoing.

It would help the tech team if you could visit the following site, and just input your name and email address where prompted and also our email address (website@gardenersworld.com) in the ‘Recipient’s email’ in the fields at the top of the page:


The site automatically detects your browser and operating system – you don’t need to add any technical details yourself.

If you can send us that will help the techies with the fix they're working on.

Many thanks,



Update on technical issues

Posted: 20/11/2013 at 16:10

Hello Jim,

The chilli denotes the most active / popular threads.

Re: image uploads, the files should be in jpg format, and lower than 1mb in file size. If your files are larger than that, then do try reducing their file size. If that doesn't work, do please let me know.

Daniel Haynes
Editor, gardenersworld.com

Discussions started by Daniel Haynes

Happy Christmas

Season's greetings from everyone at GW 
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Plant ID - post questions for GW Magazine

Help with plant identifications from Gardeners' World Magazine 
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Problems with private messages

No reply box displaying on private messages for some users 
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Update on technical issues

Notifications, private messages, avatar images, spellchecker 
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Current problems with forum and login

Update on issues with forum threads not updating and login status 
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Video projects and other project categories

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Problems with site

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Get thrifty

Tell us how you make savings in the garden 
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Saying it with flowers 
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1 to 15 of 17 threads