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Daniel Haynes


Latest posts by Daniel Haynes

Update on technical issues

Posted: 29/10/2013 at 16:54

Hello everyone,

As you know, we still have fixes outstanding for various forum bugs. Here is a (rather epic) update on progress:

Problem uploading avatar images

This is a bug affecting some users of Internet Explorer. The development work on this was completed yesterday. Anticipated time until live on site – one week. In the meantime, if you wish to upload a new avatar, please try using another browser, such as Firefox or Chrome.

 

Private messages not displaying in correct order and other PM glitches

A developer is currently working on this issue. It will go into testing next week, so approximate lead time is two weeks.

 

Posting on the forum when logged out – error page displayed

We had a bug whereby forum posts written while logged out of the site were lost, and an error page was returned. Now, if you post while logged out, you’ll be returned to your profile page after signing in – your post will appear when you navigate to the forum. This fix is now live on the site.

 

Spellchecker

We use a third-party spellchecker tool, which the supplier is discontinuing, due to spellchecker tools being built into browsers.

So: the spellchecker will shortly be removed from the ‘edit’ menu bar, as it no longer works. We’re looking at implementing another spellchecker tool – the ‘go live’ date is likely to be a month or so.

As an interim solution I’ve just tested the built-in spellcheckers within Chrome and Firefox, but they’re not working within the ‘edit’ box. One of our developers will be looking at fixing this (likely to be a full day’s work), so I’ll let you know once I have more news. Hopefully we can get those working for you until the more permanent solution is implemented.

 

Notification messages

I’m told the notifications are now working again and the fix is live on the site. Do, of course, let us know if you have any further problems.

 

Christmas-themed emoticons

The Christmas-themed emoticons were popular last year, so we’re bringing them back for Christmas 2013. This is expected to happen in the next week, as part of our next ‘site build’. (This is far too early for anything related to Christmas in my view – I suggest ignoring them until early December.)

 

I think that's everything!

Daniel Haynes
Editor, gardenersworld.com

 

Are There Any Admin on This Site?

Posted: 28/10/2013 at 17:54

Hello Stacey, thanks for the alert. I can't see anything on the Netiquette thread that breaches the code of conduct. It would be a shame to delete it, as your original post is useful, and offers food for thought!

Still got problems with Forum

Posted: 28/10/2013 at 17:47

Hello everyone, Apologies for the ongoing problems. I'll post a full update on progress with the fixes tomorrow.

Daniel Haynes
Editor, gardenersworld.com

Are There Any Admin on This Site?

Posted: 28/10/2013 at 13:53

Hello fidgetbones,

We'll continue moderating the site as usual. We try to be as 'hands off' as possible - we don't wade in to minor disputes, which are a perfectly natural part of any gathering of people, whether online or in the 'real' world. The odd bit of 'argy bargy' is different, though, to the peevishness which has cast a pall over the forum of late.

So, if need be, we'll be slightly more 'hands on' with the 'delete' button. I'm hoping it won't come to that, though!

Daniel

 

 

Are There Any Admin on This Site?

Posted: 28/10/2013 at 13:40

Hello AJK,

Yes, we do have a forum code of conduct, which you can read here:

http://www.gardenersworld.com/forum/codeofconduct.aspx

I quite agree with your comments. "Strops and in-fighting" are not very helpful, and only detract from the true purpose of this forum - for people to share a love of plants and gardening, to exchange ideas and help each other resolve problems.

We will remove comments that breach the code of conduct, and - if absolutely necessary - entire threads. We'd really rather not do this, as we don't want to stifle free speech, but we don't publish the forum as a platform for people to pick fights with each other. We're running a gardening forum, not a kindergarten! So, if we find any more threads started for the sole purpose of spreading arguments, they will be removed from the site. Likewise, any comments disparaging other users.

Sniping and griping shouldn't have any place in what is usually a very positive and friendly forum. Let's keep it that way!

Daniel Haynes

Editor, gardenersworld.com

 

 

Problems with Private Messages

Posted: 17/10/2013 at 17:05

Thank you, dovefromabove! I'll have an update on progress with the dev work next week.

Problems with Private Messages

Posted: 17/10/2013 at 16:20

Hello everyone. Thanks for flagging this up. I've passed this on to the developers, and asked for it to be dealt with at the same time as the other issues that are currently being worked on.

Daniel Haynes
Editor, gardenersworld.com

Still got problems with Forum

Posted: 08/10/2013 at 12:34

Hello everyone,

An update on the remaining technical issues with the forum:

We've bundled the separate issues (spellchecker, notifications, edit and quote tools, problems uploading avatar) into one support 'ticket', with the aim of implementing all the fixes in one go. Our helpdesk manager tells me that developers will spend time on it this week and next.

As usual, once fixes are found, they need to enter a period of testing to ensure they work across different plantforms, operating systems and browsers. So, on that basis, we'd expect the fixes to go live on the site within two to two-and-a-half weeks. Please bear in mind that is dependent on the scale of the work, but that's the information I have at present.

It would be nice to get it all sorted quicker than this, but please be assured it's being dealt with. So, let's grit our teeth a little longer - a more stable forum shouldn't be too far away!

Thanks for your patience, as ever.

Daniel Haynes
Editor, gardenersworld.com

Still got problems with Forum

Posted: 02/10/2013 at 13:05

Hello! I've added the avatar issue to the list! I'm not sure if this is a problem everyone is experiencing, so if anyone else is experiencing it, do please let me know.

Daniel

T&M freebies (postage to pay offer)

Posted: 01/10/2013 at 16:11

You're welcome, jatnikapyar. Do please let us know if you have any further problems with orders, and we'll get back to you as quickly as we can.

Daniel

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