Posted: 22/10/2014 at 19:39
Now here's another thing: Sent for some photographic equipment from Amazon (Amazon Marketplace, to be exact) costing £90 and although it was shipped from the USA it did state 'free UK delivery'.
Today I received a letter from Parcel Force stating that 'you have been sent a parcel from overseas, delivery of this parcel to you is subject to payment of £35.60 Customs charges raised by Border Force on behalf of HM Revenue & Customs'.
Rapid email to Amazon resulted in the response that the vendor shouldn't charge for anything above the total amount of the order confirmation invoice and contact them for reimbursement. I did and they immediately apologised saying 'Sorry we shipped your order the wrong method the charges should have been prepaid' and if I would pay the delivery charges to secure my order, they would reimburse me via my Amazon account.
Getting a bit fed up with some deals I have done of late.