Posted: 16/10/2014 at 17:36
Now here's a thing: I bought a new gas cooker from my local high-street dealer about three weeks ago ( I like to buy locally for some things) and I'm not happy with certain aspects of it.
Only used the grill twice, first time it took nearly half an hour to brown a shepherds pie (on full) and yesterday it took nearly fifteen minutes to melt cheese (on toast). This is in addition to the oven being far too hot relevant to its setting.
So today I contacted the manufacturers pointing out the above concerns, they in turn asked for various information including model & serial numbers. Operator says 'would you mind holding the line while I speak to someone'......she returns to say 'it appears from the information you have supplied, that it is an LPG cooker and is your gas bottle running low'
Crikey no! It's connected to the mains (I have no bottled gas) 'was it a qualified fitter that installed it' she says.....yes 'Safegas registered, supplied by the vendor' says I.
Manufacturer's engineer to call Tuesday 21st Oct.