Posted: 24/10/2013 at 02:32
thank you everyone.
if anyone is interested then here is my 2 emails and 2 replys from the company.
my email i sent them---hello, it said on your site that pot size will be 10 litre...it does not say pot size is a guide.
..the tree is very small for the price paid.....I did pay for a 10 litre not a small 7 litre..
please can you send me a larger size 10 litre that was paid for...
I paid for a 10 litre as I wanted a larger tree and instead you have sent me a 7 litre which is not much off half the size I ordered and paid for.
.I really don,t understand what you are saying about supplier putting plant in smaller pot....
I could understand a 7 litre put in a larger pot but how do you take a larger plant and put it in a smaller pot ....and why on earth would anyone do that????
so please can you send me the larger tree that I paid for and please can you email me back asap..thank you..
this is their reply..----Thank you for your email concerning your plant. In general we use pot size as a
guide only as quite often a supplier will put a plant in a larger pot and sell
it for more, however I can assure you it would be the same size plant in real
i emailed them again and recieved this reply...i don,t understand what they are saying???
Thank you for your email
I understand your point but must correct you on one issue it did say that a supplier will put a plant in a LARGER POT, I can assure you the size of the plant above ground is the same.
i have just emailed again and i am awaiting another reply from them
i told them that i can understand suppliers puting a smaller tree in a larger pot so they can sell it at a bigger price but cant understand why on earth someone would put a larger tree in a smaller pot??
..they seem to be a bad company , i placed my order with them in june for a pomegranate tree.
they emailed me telling me it would be with me in 2-3 weeks times but it never arrived..i emailed them loads of times and never had replys so i phoned quite a few times and was promised it would be sorted but never was.
i was eventually told in september that they are out of stock.
i asked for refund but had no reply so i phoned up and was told to email their accounts dept for a refund
i done that but email said something about taking a month before they get round to answering it so i decided instead to buy a citrus tree instead of getting a refund..
tree was ordered and i thought i would have it in a few days but then the problems started again.
tree was meant to arrive one day but did not so i got in touch and was told they had a problem with courier and they said ,, to be honest i dont know when it will be delivered,,.
anyway tree eventually arrived but it is a 7 litre and not a 10 litre...
....they keep saying to me that suppliers put smaller trees in bigger pots.
but my tree if it is a 10 litre as they are saying has been put in a smaller pot..
its just stupid what they are saying...