Posted: 14/03/2015 at 08:57
Lyn ((hugs)) sorry to hear you're having such a tough time - all I can suggest is that you keep phoning your Adult Social Services team and get your GP to do the same - the hospice may be willing to make a phone call too - sadly, with the huge caseloads currently overwhelming some social workers and care managers, in many cases those who shout the loudest that get to the top of the heap - it shouldn't be like that but it is. The overworked managers sometimes feel that if someone isn't shouting then they must be coping. It's not always understood that sometimes family carers don't have the time or energy to shout
It can also be helpful to phone the office and ask for a copy of their Complaints Procedure - that will usually catapult you to the attention of a manager!
Good luck - thinking of you ((hugs))
Edited to say: I posted the above before your last post - DEFINITELY ask for a copy of their Complaints Procedure - also log every phone call you make and let them know you're keeping a record.