Posted: 01/07/2014 at 19:47
As I understand it, as well as selling their own roses, David Austin supply other authorised stockists to sell David Austin roses.
I would contact David Austin and tell them where you bought the rose and what has happened.
If the seller was an authorised stockist I would imagine that your rose is covered by a warranty of some kind.
If someone was selling David Austin roses without authorisation, or passing other roses off as David Austin roses, I'm sure David Austin will want to know about it