Posted: 24/10/2013 at 13:51
These companies are despicable fidget. You'd need the Hubble telescope to read the small print on these statements etc. I feel sorry for people paying by debit card -which is basically cash after all - as you don't have any recourse. I pay for everything by credit card and take the cashback and rewards.
Salino- they usually just blame the 'system'. Never the idiot who's operating it though. Hope you get that resolved.
Well done Tina! When I had issues with a utility company I was with until I moved here abt 7 months ago, they were a nightmare to deal with. They claimed I owed them £60 - which I didn't. They threatened me with court and if I'd been less 'able' I might have rolled over and paid them. They actually owed me money. It went on for 5 months and I'm not done with them yet.