Posted: 01/08/2014 at 22:57
The main problem is defining what portion of care is social care and what portion is nursing care. Sister in law had to fight the bean counters every step of the way, when they tried to scale back the care package. For instance, continence, asessed on a scale of 1 is fine, 10 is worst, the assessor tried to say that someone who is bed bound and doubly incontinent should be a 6. So how bad do you have to be for a 10? same with mobility. to my mind, someone bed bound, unable to sit up, needing to be regularly turned with a hoist, and moved around in a wheelchair would be a 10, not a 7. I have to say the team of carers were brilliant, feeding her, turning, cleaning, making sure she was hydrated, and she never had a bedsore in three years in bed.
It helped that her husband is a solicitor, and all queries were sent on his headed note paper. When they said they would remove all care, we said we would pay for it all privately and then see them in court to argue the case. Every time they backed down. You couldn't do the arguing and all the caring, not enough hours in the day.