Posted: 31/07/2016 at 16:53
I've only done it once.
Man pushed to front of queue, shoved a prescription in my face, as I was dispensing someone elses. I asked him to hand it in at the counter, and fill the back in.
He said he was in a hurry. So are the five people in front of you.
He was parked on a double yellow line.
I said he should move it as the traffic wardens were pretty hot round here.
Eventually he handed it in at the counter, it came through to me and I said it would be 20 minutes.
Its only a ventolin inhaler.(How many times have I heard that)
Yes but there are five people in front of you who also require their prescription and are waiting in line patiently.
He carried on moaning loudly, complained I didn't know what I was doing.
At this point, feeling understaffed, overworked and harrassed, I lost it.
P!** off somewhere else and get them to dispense your prescription said I , as I shoved it in his face.
He went bright red, exited rapidly to his car on double yellow lines.
The entire pharmacy went deadly quiet and I didn't have a peep out of anyone else.
Of course he complained to head office.
The area manager turned up. Please tell me you didn't tell him to p off. Well I asked him nicely, it seemed it was the only way he would understand, and his loud moaning in an attempt to bully me into putting him at the front of the queue, was likely to lead to a mistake being made.
So I resorted to something he would understand.