Posted: 08/05/2015 at 14:51
I have adopted Verduns attitude of complaining about stuff that is not up to scratch.
So far this year I have had a polytunnel cover which disintegrated after less than a season replaced. Phlox delivered far too late last year and penstemon plugs which turned up their toes, replaced.
Misdescribed lilies have been replaced.
A hellebore from wyevale with a nasty disease refunded.
I ordered some Trillium roots last year. One of them, a very expensive T. grandiflorum pleno has shown no sign of growth. I have complained. After the second email and a gap of about a week, I got an email offering to replace it if I pay the postage (£4.95) Anybody think that reasonable?