Posted: 04/06/2013 at 10:17
Gardening Grandma.. Don't pay it. Send them a letter headlined "unsolicited goods act" It is illegal to demand payment for goods that you have not ordered. You did not even have to send them back. It is up to them to pay for the uplift and return.
You could look up the unsolicited goods act on tinterweb. I have used it several times when things arrive I did not order. When I tell them they have 7 days to pick it up or I put it out for the dustbinman I get a quick response.
At work I was notorious for being "that bloody woman". I got the job done though. Reps never tried it on twice.