Posted: 12/04/2013 at 16:06
I have responded to your survey as I have bought growlights in the past. I was a bit surprised how slanted the survey was towards buying factors such as brand, quality, price, and whether I'd be happy to receive mailings etc., but asked very little about practical factors that mattered a lot to me when I was thinking about buying and afterwards.
For example, the supplier I chose was UK based and gave good delivery service, and the product quality was good, but when I needed replacement lights I couldn't source them from the supplier. I ended up buying from Germany, and when they arrived they were the right length, spectrum etc, but the connector pins didn't work. And I didn't get much help on how to assess the height of the lights above the plants so as to give optimum intensity, or (as I discovered a few years later) about the benefits of internal reflectors, etc..
Another factor in buying online is the difficulty I had in finding a local supplier that I could visit / get advice from on how to set up etc. before buying. I don't see them in garden centres I visit.
There was no facility in the questionnaire to make more extended comments, which might have been more informative than clicking radio buttons.
Good luck with the thesis.