Posted: 28/09/2013 at 13:54
Hi Daniel Haynes, fancy you responding.......I'm surpriced, as other forum members and I have asked the same questions as Perseka and Patrevlil and you have not bothered to comment. What has changed now for you to do so. I do not think it is OK to accept bad customer service just because the offer is "free" products for only P&P. After all, in theory they are trying to get rid of surplus stock. As long as we are prepared to accept it they will not change their attitude. We as a nation, put up with it which encourages these firms to take advantage. The only way is to stop giving them our money, which will hit their profits.