Posted: 15/05/2015 at 20:29
I have had total rubbish from T & M , VanMeuwen (sister company of T&M) and J Parker that I would have nothing to do with any of them again!
GC go to REVIEW CENTRE type in Thompson and Morgan sign up and post of your experience!
They will respond to you, more than they do to e-mails.
I had a problem with Anemone Wild Swan plants I got from T&M, they all died!
No reply to e-mails but when I posted on Review Centre I got an immediate reply which was to let them know the order number and they would replace them!
Unfortunately I had not kept it so had to forgo their offer!
So always keep your invoice and order numbers for ever as necessary!
Anyway good luck, just keep after them until they respond positively!