Posted: 10/04/2013 at 17:06
Terry - that is just not good enough in my opinion!!!
If I was in your position I would phone again,ask to speak to the manager or person in charge and insist on a new batch or my money back now -not sometime in the future -what a bloomin' cheek
Tell them if they want the plants back they can come and collect them.
Any reputable company would tell you to keep the damaged plants and send a replacement now.
The plants sent to you are not fit for purpose - it is their fault they were not packed properly - not yours.
Pam LL x