Posted: 14/04/2016 at 12:39
I am going to have to come to Tesco s rescue here, I have always found them very helpful.
when I changed my postcode the delivery base couldn't find me so wouldn't deliver. I sent an email t head office where a girl immediately phoned me back to say she'd look into it. It took a while but she kept me informed and finally got it sorted out.
They offered me a discount code which I couldn't seem to get to work, I phoned them and they talked me through it, putting the code on their end, everyone I have spoken to, I could understand, except maybe the broad Geordie girl, who though it very funny that I couldnt understand her, even though I have Geordie relatives!
They were also very helpful when I couldn't get my GW mag subscription sorted out, giving me a new code to try, so, I have had no bad experiences from them at all. On the contrary, they have been brilliant in every way.