Posted: 02/04/2014 at 10:33
I don't mean to interfere here but with regards to the response by a Thompson & Morgan employee.
That is not an excuse, You are a global company, customer service should be your number one priority.
I have seen on too many occasions, poor customer service from your company.
Being as you call it 'busy' is an extremely poor reason for these customers atrocious delivery's.
I suggest you take a long hard look at the company you are working for.