Posted: 01/10/2014 at 23:01
The home my mum was in was good and very caring but to make sure we used to go at varied times etc as Lily said.
Verdun we were given a list by Social Services of homes to visit - went to 2 neither to my mind suitable, moaned at GP who said try this one - not on the list - liked it straight away reserved the available room and then went to social services and told them.
Fortunately it had the funding needed.
We did have a gripe at one time, mainly management, but the problem was sorted and management was replaced (the well known firm obviously had concerns) and it went back to being the caring home and was so until she passed away there with them showing great compassion and love for her and to us right to the end and afterwards
The good ones are out there, trust yourself
When we were viewing homes we never made an appointment