Posted: 19/04/2013 at 11:54
I now avoid these lare scale mail order companies, they produce plants on mass and do not take care to ensure the plants they send out are up to standard. I have used Jparkers alot and only had cause to complain twice, once they refunded immediately, the other occasion I was completely ignored so I have lost faith in them. Suttons are terrible, crocus are terrible and dont get me started on Van Meuwen.
Thompson and Morgan are probably the best in my experience, only complained once when an apple tree got lost in post, they replaced it no questions asked. The original one turned up a couple of weeks later looking pretty dead but came good with a bit of care. I called TM and they just said keep it.